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PURPOSE : Provides excellent customer service and ensures that all customers receive fast, friendly, accurate checkout service by passionately implementing the spirit of customer first, second to none.
Assists with the operations and supervision of the front end. Assists in the completion of the daily reconciliation funds handling and other recording and balancing functions.
Provides accurate records of store sales and related transactions while supporting store sales and overall operating plan.
DUTIES AND RESPONSIBILITIES :
Champions Company and Division customer service programs to meet or exceed Division customer service goals. Handles customer relations in a positive manner, including effective resolution of customer complaints.
Promotes Albertson's philosophy of personalized service.
Assists with supervision of front-end operations, monitors and directs customer traffic flow, coverage of checkout lanes, cleanliness and appearance.
Ensures compliance with Company policies and front-end procedures (. promotions, suggestive sales, scan accuracy, WIC, restricted sales, dress code, check acceptance, coupon policy, gift cards sales, associate sales, safety, loss prevention,
May complete all phases of the reconciliation process by balancing the safe, registers, and entering and balancing all sales and cash transactions.
May perform bookkeeping duties including running totals on all tills, preparing and proofing daily deposit slips, completing all front-end forms, balancing Accounts Receivable, and mailing statements to customers.
Maintains sales book. Reports daily and / or weekly sales information to the division office.
Ensures scanning file problems are corrected in a timely manner.
SKILLS AND PHYSICAL REQUIREMENTS :
Strong communication, leadership, team building and interpersonal skills and the ability to maintain composure under pressure.
Ability to deal with the public and project a positive image.
Ability to supervise. Ability to analyze and gather facts for recommending disciplinary action and make hiring decisions.
WORK ENVIRONMENT :
SAFETY-SENSITIVE POSITION :
Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others.
Last updated : 2024-02-23
Full Time
Retail
$26k-33k (estimate)
02/24/2024
04/10/2024
albertsonscompanies.com
SAN MARCOS, CA
>50,000
1939
Public
VINCE TECLAW
>$50B
Retail
Albertsons is a supermarket company that owns and operates a chain of grocery retail, food-drug and warehouse stores.