PURPOSE: Exemplifies and ensures strong customer service in all areas of the job. Provides a superior quality product that exceeds the customers’ expectations. Working knowledge of the department functions, and maintains adequate amount of fresh inventory. Produce Assistant Managers primarily assist with keeping and maintaining a fresh inventory, processes administrative paperwork, oversees the Fresh Made Department and maintains accurate department records. DUTIES AND RESPONSIBILITIES: • Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service. • Assists customers by making product suggestions. Makes intercom announcements. • Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction. • Answers and responds to incoming calls appropriately. Receives and appropriately resolves customer complaints and reports to Store Director as needed. • Assists with planning daily operation and monitoring production process following company procedures and profitability. • Trims, cuts, wraps, trays, displays and waters produce. Builds produce displays, rotates and discards outdated or spoiled product. Ensures cleanliness of work area and department. • Implements effective promotional and seasonal displays. May be responsible for the operation and maintenance of the Salad Bar (where applicable) and Fresh-Made. • Ability to follow and maintain department standards and requirements such as Fresh Made and product freshness. • Monitor employees’ productivity and assist with evaluate their overall performance. • Assists with scheduling employees to ensure adequate coverage and service levels. • Specific knowledge of duties performed by all department employees; including but not limited to opening and closing duties. • Working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. • Responsible for insuring proper code dating for all products within the department are being enforced. • Assists with physical inventory taken every 4 weeks. • Assists with controlling inventory to ensure adequate product quantity, quality and freshness and maintains inventory levels according to division directives. Stocks and rotates product. Maintains and organizes produce cooler. • Controls shrink and cost. • Implements correct product preparation techniques. Uses and operates related equipment such as pallet jack, hand truck, scissors, knives, safety cutters and Sterilox machine. • Performs receiving duties including breaking down loads, verifying orders using invoices, inspecting quality, reporting shortage, stocking and rotating product. Adheres to product temperature and storage guidelines and follows proper packaging techniques. Processes administrative paperwork and maintains accurate department records. • Assists with accurately completing, maintaining and monitor daily log sheet, Fresh Made Production Chart, sales and labor and other required paperwork and logs. • Ensures that proper temperature levels for product are maintained. Ensures proper signing of Assistant Produce Manager September 2017 Page 2 products to include accurate pricing and Country of Origin Labeling (COOL). Complies with retail labeling laws, federal and state regulations, Company and code dating policies. • Complies with all workplace safety rules and regulations. • Ensures safety, cleanliness and sanitation of work area, cooler, equipment and display area, including code date compliance as required. • Implements emergency procedures in the event of equipment and computer software malfunctions. • Operates computer software and electronic ordering devices to order product. • May attend and participate in sales meetings. Communicates sales goals, department performance and sales opportunities to department employees to ensure positive results. • Complies with and ensures compliance with company grooming standards and dress code. • Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity. • Other necessary and required duties. SKILLS AND PHYSICAL REQUIREMENTS: • Requires strong communication and interpersonal skills and the ability to maintain professional demeanor in regards to customers and co-workers. • Requires a good understanding of overall company practices. • Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 60 lbs. Bends, stoops and reaches frequently. Pushes and pulls fully loaded hand trucks and pallet jacks. Performs repetitious arm movement to prepare, package and display products. • Manual dexterity and good eye-hand coordination are necessary. Ability to stand for long periods of time. • Mental alertness is necessary to ensure safe and accurate completion of work activities. Requires knowledge of basic mathematics and weights and measures. Must have knowledge of product variety, standards, perishability, product handling, sanitation, labeling and department policies and procedures. • Operates telephone, pallet jack, hand truck, knives, scissors, safety cutters, and Sterilox machine. Utilizes cleaning supplies and equipment. • Operates computer software and electronic ordering devices to order product. • May be required to work nights, weekends and holidays. Scheduled hours will vary. Good attendance is required. • Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties. WORK ENVIRONMENT • Generally works in a temperature controlled environment. Frequent exposure to refrigerated conditions and items at or around 35°. • Occasional travel, including overnight travel, may be required. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified.Responsibilities:
- Oversee the daily operations of the produce department in a busy market
- Ensure that the department is well-organized and stocked with fresh produce
- Manage inventory levels and place orders to replenish stock as needed
- Train and supervise a team of produce associates, providing guidance and support
- Monitor sales and implement strategies to maximize profitability
- Maintain a clean and organized department, following all health and safety regulations
- Provide exceptional customer service, assisting customers with their produce needs

Requirements:
- Strong organizational skills to effectively manage inventory and stock levels
- Basic math skills for calculating inventory, sales, and pricing
- Previous experience in a market or grocery store setting is preferred
- Excellent time management skills to prioritize tasks and meet deadlines
- Administrative skills for record keeping and reporting
- Knowledge of produce quality standards and proper handling techniques
- Strong communication skills, including phone etiquette, for interacting with customers and suppliers

Note: Wireless sales experience is not relevant to the role of Produce Manager.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Experience:

• Produce: 2 years (Required)

Work Location: In person