Join Our Albany Toyota Team as a Service Advisor - Now Under New Ownership!

Are you passionate about automobiles and providing exceptional customer service? We are seeking a dedicated and motivated Service Advisor to join our dynamic team within a company under New Ownership!!!

About Us:

At Albany Toyota, we take pride in being an excellent team-oriented organization. Our success is built on four simple but powerful rules: Work Hard, Do the Right Thing, Stick Together, Get Results. We believe in fostering an environment where each team member can thrive and contribute to our shared goals.

Position Highlights:

• Collaborate with a skilled team of automotive professionals to provide top-notch service to our valued customers.
• Utilize your communication and problem-solving skills to ensure customer satisfaction and address their vehicle maintenance needs.
• Contribute in creating a positive culture under new ownership!

Primary Responsibilities:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

Benefits:

We value our employees and offer a comprehensive benefits package, including:

• Competitive salary and performance-based incentives
• Partially employer paid medical and dental plans
• Opportunities for growth and advancement within the company

Qualifications:

• Previous experience in automotive service or customer-facing roles preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and follow established procedures

If you’re ready to be a part of a winning team that values integrity, teamwork, and achieving results, we want to hear from you! Apply today by submitting a brief cover letter and resume.

Albany Toyota is an Equal Opportunity Employer. All candidates will be required to submit to a criminal background, DMV check and pre-placement drug screening. Must be at least 18 years of age and have valid driver license.

***Interviews accepted by appointment only

Job Type: Full-time

Pay: $50,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• Rotating weekends

Shift:

• 8 hour shift

License/Certification:

• Driver's License (Required)

Work Location: In person