The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world.

Benefits include:

• Generous Paid Time Off and holiday schedule with 4 weeks paid vacation per year to start and 12 paid holidays.

• More than 19 Federal healthcare plans with plans for employee, employee plus one, and employee plus family available. ANTHC covers 80% of all health insurance premiums and 100% of Short-Term Disability, Long-Term Disability, Dental, Vision, Basic Life, and AD&D.

• 401(a) retirement plan; ANTHC will contribute 3% of your annual compensation to the plan account each year, with up to an additional 5% match with a 6-year vesting schedule.

• 403(b) retirement savings plan with pre-tax and Roth options. Flexible Spending Accounts for Health Care and Dependent care are also available.

• Onsite Child Care is available in a brand new education facility.

• Onsite free gym access. Additional gym, rock climbing wall and salt-water pool available at the Alaska Pacific University for a small fee per semester. Steep discounts on outdoor equipment rentals for your Alaskan adventures!

• Tuition reductions for employees and their eligible dependents at the Alaska Pacific University.

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary:

Under close supervision, provides clerical and limited technical support for the Laboratory of the Alaska Native Medical Center (ANMC).

Responsibilities:

Provides clerical and limited technical support for the ANMC Laboratory through specimen processing, registration processes, records maintenance, coordination with other hospitals and regional clinics, and general assistance.

Provides customer services to ANMC physicians & nurses, rural tribal clinic personnel, and others contacting the laboratory. Answers questions about laboratory processes, services available and limited technical issues.

Assists in specimen processing. Evaluates specimens for integrity, verifies correct labeling and paperwork, and resolves discrepancies with specimen documentation as they occur. Assists with processing incoming specimens. Distributes specimens to assigned areas.

Maintains forms and basic information on patient charts and electronic databases; completes documentation for registration. Manages and updates patient demographics and billing information.

Assists in laboratory organization, records maintenance, and general duties to facilitate office administration. Assists with department projects.

Performs clerical duties, including mail delivery, faxing copying and scanning. Sends, receives and distributes lab results. Makes copies and scans and files electronic documents.

Performs other duties as assigned.

Other information:

KNOWLEDGE and SKILLS

· Knowledge of customer service concepts and practices.

· Knowledge of basic clinical processes and medical terminology.

· Knowledge of privacy laws and regulations.

· Knowledge of multi-line telephone systems operation.

· Skill in operating office and basic laboratory equipment.

· Skill in oral and written communication.

· Skill in building a telephone and email rapport with rural clinic personnel

· Skill in establishing and maintaining cooperative working relationships with other employees.

· Skill in operating a personal computer utilizing a variety of software applications.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent.

MINIMUM EXPERIENCE QUALIFICATION

Non-supervisory – None

AND

Supervisory – None

PREFERRED EXPERIENCE QUALIFICATION

Prefer six (6) months of medical office or laboratory experience. An equivalent combination of relevant education and/or training may be substituted for experience.

ADDITIONAL REQUIREMENTS

Depending on the needs of the organization , some incumbents in this job class may be required to obtain additional certifications or training in one or more specialty areas.