The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in Alaska. In partnership with the more than 171,000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System, ANTHC provides world-class health services, which include comprehensive medical services at the Alaska Native Medical Center, wellness programs, disease research and prevention, rural provider training and rural water and sanitation systems construction.

ANTHC is the largest, most comprehensive Tribal health organization in the United States, and Alaska’s second-largest health employer with more than 3,100 employees offering an array of health services to people around the nation’s largest state.

Our vision: Alaska Native people are the healthiest people in the world

Alaska Native Tribal Health Consortium has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary: Under close supervision, provides entry-level clerical support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.

Responsibilities:

• Provides entry-level support for assigned clinics through scheduling, reception, records maintenance, coordination with other hospital clinics, and general assistance.
• Greets and assists patients and clients.
• Answers, screens and directs incoming calls.
• Schedules and confirms appointments.
• Coordinates patient visits with other hospital clinics and departments.
• Arranges travel and housing for patients and families.
• Coordinates patient transfers and room assignments.
• Admits patients and assists them in completing necessary paperwork; registers patients on electronic databases.
• Maintains forms and basic information on patient charts and electronic databases; creates charts for new patients. Scans and enters doctors’ orders.
• Enters patient care data for billing to outside providers.
• Orders charts, labs, and medical supplies and materials.
• Assists nurses with basic patient care.
• Performs clerical duties, including mail delivery, faxing, copying and scanning.
• Produces and distributes department mailings.
• Assembles reports and informational or paperwork packets.
• Orders and restocks office and medical supplies.
• Trains medical support staff. Maintains payroll and timekeeping for assigned department.
• Performs other duties as assigned.

Other information:

KNOWLEDGE and SKILLS

• Knowledge of customer service concepts and practice.

• Knowledge of multi-line telephone systems operation.

• Knowledge of privacy laws and regulations.

• Knowledge of basic medical terminology and clinic systems.

• Skill in operating a personal computer utilizing a variety of software applications.

• Skill in operating office equipment such as copiers and fax machines.

• Skill in maintaining and updating clinical schedules.

• Skill in establishing and maintaining cooperative working relationships with others.

MINIMUM EDUCATION QUALIFICATION

A high school diploma or GED equivalent

MINIMUM EXPERIENCE QUALIFICATION

Non-supervisory - One (1) year of medical office experience. An equivalent combination of relevant education and/or training may be substituted for experience.

ADDITIONAL REQUIREMENTS

All employees registering patients must attend signature registration and insurance verification training and are required to pass the registration and hands on practical test upon completion.