Description
Corporate Values : Integrity, Respectful, Leadership, Sustainable
Alaska Housing Finance Corporation
PUBLIC HOUSING MANAGEMENT INTERN 2 positions
ANCHORAGE/Job #23-8344 PCN 060 & 036
Position Summary: This is a temporary, part time Intern position designed to demonstrate a variety of assisted housing management and administration processes and methods to assist the incumbent in understanding assisted housing management programs and strengthening their career prospects. All activities assigned will be directly supervised by a management level AHFC staff member.
Reports to: Asset Supervisor, FIC Supervisor, or Supervisory Housing Specialist
Supervises: None
Hours of work: Flexible, Monday-Friday, part time, maximum of 225 hours
Definition
The incumbent of this position must have the ability to listen and communicate with a diverse group of individuals and must demonstrate excellent communication skills, both verbal and written. The incumbent must be able to demonstrate a willingness to determine priorities and manage multiple projects commensurate with housing authority standards. The incumbent must be able to work independently and as part of a team. This is a non-exempt, temporary position with a term of six months.
Examples of Duties
The incumbent of this position is responsible for assisting in the administration of rental assistance program(s) for low-income clientele. The incumbent may be working in one, or all, of the following programs: Public Housing, Housing Choice Voucher, or Section 8 New Multifamily Housing. This includes, but is not limited to, the following duties:
1. Observing and assisting Supervisory staff in management of :
AHFC-Owned Housing:

1. Resident satisfaction.
2. Management performance of the property;
3. Financial condition of the property;
4. Physical condition of the units, buildings, and systems

Privately-Owned Housing:

1. Proper application of subsidy and payment standards;
2. Proper determination of income and family contribution;
3. Adherence to Housing Quality Standards (HQS);
4. Prompt payment to owners.

2. Assisting Program Staff in a manner that complies with all applicable Federal, State and local laws, regulations, and AHFC policies and procedures related to:

1. Civil and Disability rights;
2. Procurement of goods and services;
3. Rental integrity;
4. Data privacy laws.

3. Assisting supervisory staff in maintaining the financial health of the program, including responsibilities for:

1. Minimizing vacant units days and vacancy loss;
2. Assisting with tracking of monthly and year-to-date income and expenditures;
3. Assisting with monitoring of cash flow at the properties;
4. Acceptance of rent, daily cash balancing and deposits, and appropriate entry of cash activities into AHFC computer systems;
5. Assembling information and assisting with preparation of reports as required.

4. Observing AHFC staff interaction with clients to ensure that they receive accurate and timely information, opportunities for input, and fair hearings on problems, including:

1. Providing accurate program information to prospective applicants;
2. Providing information on applicant or client grievance procedures;
3. Treating all client information with confidentiality, diplomacy, and sensitivity;
4. Providing appropriate community resource referrals.

5. Assisting supervisory staff with the capital planning and redevelopment process, including:

1. Assisting Supervisor by collecting recommendations from staff about capital work needed and priorities for such work;

6. Assisting in the day-to-day maintenance of AHFC - owned property, including:

1. Assisting staff in logging and monitoring the prioritization, assignment, close-out, and quality control of resident maintenance requests;
2. Observing/reporting any hazardous conditions, inspecting common areas, hallways, community rooms, and interior hallways, and ensuring that work orders are issued to address deficiencies;
3. Accompanying AHFC staff while inspecting units;
4. With the assistance of maintenance staff, determining when and what residents should be charged for damages and neglect beyond normal wear and tear;
5. Observing UPCS inspections of AHFC units and documenting the results, including workability of smoke and CO alarms;
6. Observing HQS inspections of private units and documenting the results, including workability of smoke and CO alarms and;

7. Assisting with admissions to ensure all applicants are processed in accordance with all applicable Federal, State, and local laws, regulations, and AHFC policies and procedures related to:

1. Marketing and recruitment of applicants for the waiting list;
2. Making appointments, rescheduling appointments, and cancelling appointments;
3. Assisting staff to review applications for completeness, obtaining verifications, determining eligibility, inputting applications to the AHFC computer system, establishing applicant files, briefing applicants on requirements for eligibility, providing applicants with information on privacy requirements, establishing and maintaining tenant files;
4. Assisting AHFC staff in management activities, including move-in briefings, move-in inspections, calculation of pro-rated rent, and recurring rental payments.
5. Assisting in the preparation and presentation of Housing Choice Voucher Briefing Classes.

8. Assisting with annual reexaminations and interim adjustments to compute rent timely, accurately, and in compliance with AHFC policies and procedures and HUD's Rental Integrity Standards, including:

1. Notifying residents of their upcoming annual re-exam 90 to 120 days before the anniversary date;
2. Assisting AHFC staff in collecting and reviewing income, assets, and deductions in compliance with HUD RIM standards;
3. Documenting all actions properly in resident files, maintaining a high standard of file organization.

9. Assisting with enforcement of the lease fairly on all residents, including:

1. Assisting with orientations for new residents to familiarize them with lease requirements;
2. Assisting with preparation and service of notices for non-payment of rent;
3. Assisting with preparation and service of notices for non-payment of charges;
4. Assisting with preparation and service of lease violation notices;
5. Assisting with preparation and processing of residents for lease termination;

10. Assisting with ensuring safety and security, including:

1. Notifying supervisor promptly of any hazardous situations to prevent accidents;
2. Practicing good work habits in the office to ensure a safe work environment.

11. Maintaining accurate files and records, including:

1. Organizing data and files;
2. Understanding and applying regulations, rules, and instructions .
3. Comprehending written material ;
4. Accurately conveying information, both orally and in writing;
5. Retrieving information from department records management system(s) , if required.

12. Assisting with preparation of monthly and annual reports, as requested.
Minimum Requirements
Minimum Qualifications

• High school diploma or GED plus current participation in a university-level Real Estate curriculum. Some office experience preferred.
• Basic computer experience, including electronic mail, word processing, and document preparation (Word and Excel preferred).
• Must have valid Alaska Driver's license (or be able to obtain one within five (5) calendar days of beginning employment) and show proof of good driving record, when requested.

Substitution : Related business college courses or enrollment in a vocational Real Estate Program may be substituted for required experience on a year for year basis.
Performance Measurement: Two performance evaluations will be conducted during the term of the internship. One at mid-term and a final to ascertain the skills acquired by the Intern, engagement o=in the process, and overall performance.
This is an intern part-time position with an hourly rate of $22.00.
APPLICATIONS WILL BE ACCEPTED UNTIL THE POSITION IS FILLED
https://www.ahfc.us/about-us/jobs/all-job-seekers
PLEASE DO NOT APPLY AT WORKPLACE ALASKA
AHFC May Offer Hybrid Teleworking Opportunities for Some Positions
AHFC provides employment opportunities to low and very-low income persons, in compliance with Section 3 of the HUD Act of 1968. Public Housing Residents are encouraged to apply.
EQUAL OPPORTUNITY EMPLOYER