Pro Shop Attendant (RS) Job Details Level Entry Job Location Riverside Golf Course - San Antonio, TX Remote Type N/A Position Type Part Time Education Level Not Specified Salary Range $11.00 Hourly Travel Percentage None Job Shift Any Job Category Customer Service Description The Municipal Golf Association San Antonio (MGASA), also known as the Alamo City Golf Trail, is a non-profit corporation that has partnered with the City of San Antonio to operate the City's eight golf facilities and be stewards of municipal golf.

The Alamo City Golf Trail Model is based on the premise that golf operations employees are cross-trained in all facets of the operation.

The Clubhouse staff is responsible for providing the highest level of customer service to the guests at each of the eight San Antonio municipal golf courses.

The pro shop attendant will maintain the golf operation at his/her specific facility ad work cooperatively with other departments. The position will promote an exceptional "golf experience" and provide excellent services and programs to all our customers.

**Duties include:**

Under the direction of the Head Professional, Course Manager, or Assistant Manager:

* Assist in supervision of outside services and starters/marshals

* Establish and maintain effective working relationships with other employees, management, and all members of the public

* Adherence to the established policies and procedures of the MGASA

* Assist with all golf services and operations of their course/s

* Assist with the rental and maintenance of golf cars

* Answer and direct all incoming calls, taking messages when appropriate

* Assist with the booking tee times, starting, and monitoring of play

* Track and verify that all players and guests register and facilitate proper controls

* Assist all tournament, play day, clinic directors in the organization of events

* Meet, greet, and welcome prospective customers

* Adherence to all rules and regulations governing golf course usage

* Assist with the operations of the practice facility

* Assist in sale of merchandise and rental of equipment

* Adherence to cash and system controls to ensure the safekeeping of assets and inventory

* Assist with physical inventories and the display of merchandise

* Initiate and implement safety regulations and procedures

* Promote sales and golf specials

* Operate the picker to mechanically retrieve golf balls on driving range

* Perform marshalling duties when needed

* Maintain compliance with TABC Seller/Server guidelines

* Maintain the Communication Log Book during each shift

* Oversee and collect fees for all golf related activities, clean and restock the pro shop and restrooms, and conduct regular maintenance

* Other duties as assigned

Qualifications Must have a valid state issued Driver's License

Employer paid TABC/Texas Food Handler Certification within 2 weeks of employment.

Ability to work with others (Teamwork)

Available to work varied shifts to include weekends and holidays

Ability to drive a golf car

Excellent customer service skills

Ability to multitask

Positive attitude

Golf knowledge preferred, but not required