Description

Sales floor supervisor

The primary responsibilities of the Sales floor supervisor is to maintain outstanding customer service, generate sales, merchandise product, and support the store management team.

Qualifications

Responsibilities for this position include:

• Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
• Maintain awareness of all promotions and advertisements.
• Execute the daily operational, day-to-day goals and priorities assigned by store management
• Assist in the training and development of associates
• Actively participate in daily huddle meetings
• Uphold merchandising and store cleanliness standards
• Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
• Responsive of safety issues
• Conscious of shoplifting activity
• Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
• Solicit customers to open an Ace Rewards card
• Answer customers’ questions and provide information on procedures and policies

Principal Responsibilities
1. Great all customers entering the store to create a friendly and inviting shopping experience.
2. Loading and unloading of all customer purchases.
3. Maintain aisle stock, store front, backyard, offices and overstock and cleanliness to ensure clean and orderly work areas.
4. Request information or assistance using store radio system, and respond to others requests in a quick and respectful manner.
5. Maintain an awareness of all product knowledge information, location, merchandise promotions, test merchandise and advertisements.
6. Thank each customer for shopping at Alamo Ace Hardware.
7. Adhere to all company policies, procedures and practice
8. Any other responsibilities given by management.

Other Skills
1. Make customers the first priority.
2. The ability to clearly communicate information and ideas written or verbally to associates and customers.
3. Solid team player with excellent interpersonal skills with a strong willingness to learn.
4. Exceptional organizational ability, high attention to detail, and ability to multi-task.

Physical Requirements
1. Ability to stand for an extended period of time.
2. Ability to lift up to 60 pounds.
3. Ladder climbing.
4. Bending, twisting, reaching, pushing, and pulling.
5. Ability to work in a natural climate environment.
6. Move and handle boxes of merchandise and fixtures throughout the store.

• Must have the ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business.
• Starting wage: Depending on experience.
• Flexible scheduling available.
• Health, vision, and dental benefits available.
• Employee discount.