JOB
Within this role the candidate will promote ACPL’s values and mission while following established policies and procedures. The purpose of this position is to serve the informational, reference and reading needs to library patrons of all ages at ACPL and will be expected to perform any and all routine tasks necessary to the operation of the library system. This position works under the supervision of the Branch Manager. This position is a full-time, 40 hours per week, benefitted position requiring one evening per week and weekend rotation.The best candidate will possess a strong commitment to provide customer-focused service for a positive library experience and to relate tactfully and courteously with a wide range of diverse patrons and community members.
EXAMPLE OF DUTIES
Essential Functions of the Job/ResponsibilitiesRegular public service duties include staffing all service desksTroubleshoot minor technology related issues, keeping management aware of issuesCreate eye-catching displays to increase circulation and promote programsAssist with maintenance and weeding of library collectionProcess meeting room requests & deposits in absence of the Public Service ManagerAdditional Examples of Work PerformedIncrease skills and knowledge through professional readings, workshops and webinarsManage LibCal and ACPL Google CalendarMonthly OSHA report & self-check depositsOther duties as assignedPosition Specific Examples/Requirements of the JobUpdate and assist with the maintenance of LibGuides & Kitkeeper4-5 programs per monthOne-On-One Tech Assistant
SUPPLEMENTAL INFORMATION
Education & ExperienceSome college is requiredFlexibility in scheduling is requiredProficient in written and verbal communication is requiredAbility to work with individuals of diverse populations with respect and equitable service is requiredAbility to speak Spanish is preferredPrevious library experience is preferredPrevious customer service experience is preferredComputer SkillsPrior experience with Microsoft Windows and Office applications, basic internet searching and social media is requiredAbility to learn library technology is requiredPhysicalAbility to stand for extended periods of time, reach the top and bottom of shelves, lift 40lbs as well as push and pull loaded book carts is requiredAbility to speak and hear at a conversational level is requiredAbility to sit, stand and or walk up to two hours at a time is requiredAbility to reach with hands and arms, use hands to finger, grasp, handle, feel or operate objects tools, or controls throughout the work day is requiredAbility to bend, squat or kneel occasionally throughout work shift is requiredLicense/CredentialsNonePHYSICAL DEMANDS: N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs./day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day) C (Constantly) Position requires this activity more than 66% of the time (5.5 hrs./day) Physical Demands Stand F Walk F Sit F Manually Manipulate O Reach Outward F Reach Above Shoulder F Climb O Crawl O Squat or Kneel O Bend O Talk/Hear C See C Taste/Smell N Lift/Carry 10 lbs. or less O 11-20 lbs. O 21-50 lbs. O 51-100 lbs. O Over 100 lbs. O Push/Pull 12 lbs. or less O 13-25 lbs. O 26-40 lbs. O 41-100 lbs. O Other Physical Requirements •Vision (Near, Distance, Peripheral) WORK ENVIRONMENT Work is performed within a climate controlled setting.