Job Overview:
We are seeking a dedicated and compassionate Case Manager/Education Coordinator to join our team. Alamance County Community Services Agency is a Community Action Agency and a member of North Carolina Community Action Association. As a Case Manager/Education Coordinator, you will be responsible for providing case management services to low-income individuals and families enrolled in the Community Service Block Grant Self-Sufficiency and coordinating educational opportunities. It is the responsibility of the Case Manager/Education Coordinator to assess, develop, implement, and evaluate an action plan for the individual or family working to achieve economic self-sufficiency.

Responsibilities:

• Provide information on agency programs and identify families who want to become stable and achieve self-sufficiency.
• Obtain and verify documents for program eligibility.
• Develop and implement case management action plans.
• Process services to eligible individuals and families requesting assistance such as employment, education, utility, rent/mortgage, and food etc.
• Assist individuals and families with identifying the causes of crises and services needed to avert future crises.
• Ensures timely entry of program participant’s information, goals, and achievements in database and files.
• Maintain good rapport and knowledge of other educational programs and coordinate educational/training classes for program participants.
• Consistent communication with educational leadership on available opportunities and obtain program participant educational certificates, grades, etc.
• Assist participants in learning to access services on their own, thereby reducing the dependency on the case manager.
• Compile records and prepare necessary monthly, quarterly, and success reports.
• Regularly review case management action plans and perform follow-up assessments for status of goals.
• Determine strategies of success and or needed changes to achieve self-sufficiency.
• Participate in local, state, and other training and workshops.
• Perform other duties as assigned as assigned by CSBG Director.

Qualifications Desired:

• An associate degree or higher is preferred or two years’ experience in the human service field.
• Previous Community Action experience is preferred.
• Must possess good oral and written skills including ability to interpret, gather, and compile data.
• Possess knowledge of computers and related software applications.
• Ability to work cooperatively with all levels of employees, other organizations, and the public.
• Necessary to follow policy and procedures.
• Must be willing to obtain any necessary certification(s) to successfully perform position.

This is a full-time position offering competitive pay. We provide opportunities for professional growth and development within our organization. If you are passionate about making a difference in the lives of individuals and families working to become economically self-sufficient, we encourage you to apply for this rewarding role.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Burlington, NC 27215 (Required)

Ability to Relocate:

• Burlington, NC 27215: Relocate before starting work (Required)

Work Location: In person