This Member Service Representative -Floater position exists to provide an outstanding member service experience at our UAH, Huntsville and South Huntsville Locations. This is a front-line position, and the Member Service Representative will be responsible for providing an accurate and friendly service experience within the framework of the Alabama Credit Union Shared Values.

Duties include opening accounts, helping our members with their basic financial transactions (such as conducting deposits and withdrawals, posting credit card payments and balance transfers, receiving debit card and check orders, etc.), and providing information about products and services to members in order to serve their financial needs.

If you cannot talk to strangers about Alabama Credit Union products or services that they might utilize, if you can’t work in a fast-paced environment with multiple priorities, or if you don’t do well with “attention to detail” jobs, this may not be the job for you.

However, if you want the opportunity to provide great service and hone your salesmanship, and thrive on helping people in your workplace and community, it may be the perfect opportunity to feel good about your career!

Minimum qualifications include a high school diploma or equivalent, good computer skills (including the ability to use Microsoft Office products and web-based applications), the ability to follow lengthy procedures for account opening, the ability to describe and sell products and services to members, the ability to change focus efficiently in a fast-paced environment, and above all, a desire to help others in your community. Other preferred qualifications are at least six months of experience in a teller or member service role in a credit union or bank environment. Bilingual (Spanish) is a plus.

To apply for this Floater Member Service Representative position:

Interested candidates may apply online no later than April 5, 2024 at the Alabama Credit Union Careers page: www.alabamacu.com/Careers.

Experience

• Less than 1 year(s): Teller or Member Service Experience

Education

• High School or better

Skills

• Verbal Communication Skills
• Computer Skills

• Bilingual (Spanish)
• Ten-Key Calculator

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility