Position: Program Manager

Type/Shift: Salaried, Full-Time, Exempt

Compensation

• Base Salary: $80,000 – $90,000
• Performance Bonus: Up to $26,000
• Employee Ownership Shares (ESOP)
• Benefits: Health Insurance, PTO & Sick Leave, Educational Stipend

Job Description

The Clinical Director will oversee our clinical staff and operations across multiple residential and/or outpatient facilities within the region. They will be responsible for training, coaching, and developing the patient care and operational skills of all clinical staff (Therapists, Program Managers, Case Managers, LVNs, etc.) at the facilities they oversee. They will be held accountable for driving positive client and business outcomes at each of their programs, and will report directly to the Vice President (or CEO when applicable).

Key Responsibilities

• Training clinical staff on key job responsibilities (incl. Client intervention, peer review, therapy modalities, clinical documentation, AMA blocking, utilization reviews, etc.)
• Ensuring clients are receiving the highest quality of care and programs remain in full compliance with all state, licensing, and accreditation requirements at all times
• Drive positive client and business outcomes through increased lengths of stay, continuation of care, and facility census
• Developing operational processes and training materials to improve the clinical effectiveness of relevant residential and outpatient programs (e.g. intake, medication, therapy schedule, case management schedule, etc.)
• Provide clinical expertise, oversight, initiative, and leadership on a daily basis, including the supervision of associate Therapist as needed
• Step in for key positions (e.g. Program Directors/Managers, Therapists, Group Facilitators) and take on a caseload whenever necessary

Qualifications & Skills

• License/Certification: LMFT, LCSW, LPCC, PsyD, or another appropriate license or certification (required)
• Education: Master's degree in healthcare administration, business administration, psychology, or another relevant field (preferred)
• Experience managing the clinical operations of one or more residential / outpatient facilities simultaneously
• Experience training, coaching, and developing the patient care and operational skills of clinical staff: Therapists, Program Managers, Case Managers, LVNs, etc.
• Impeccable ethics and integrity
• High degree of ownership and ability to drive positive clinical and business outcomes
• Strong leadership skills and ability to foster a positive and productive culture

Company Description

Akua Behavioral Health is California’s leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment and offer various levels of care from Master’s and Doctorate level clinicians at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence-based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change.