**This position pays up to $18/hr, you will have a training schedule when you start. We are looking for someone who has complete flexibility Monday-Saturday because the hours or days could change depending on the service department needs.**

**We are looking for individuals who:**

* Are engaged customer advocates

* Meet or exceed (attainable) performance targets

* Are brand ambassadors both internally and externally

* Think on their feet and can learn in an ever-changing environment

* Handle customers needs with integrity and empathy in one transaction

* Demonstrate computer super powers while accurately navigating and maneuvering through multiple applications and screens simultaneously

* Have impeccable time management skills

* Actively engage and participate in training and weekly coaching sessions

* Take initiative

* Are adaptable! Change is a constant in the automotive world, i.e. program offerings, computer tools, process changes, etc.

* Strive to be the best they can be and maintain a high level of superior customer service/professionalism to a diverse group of customers

* Bilingual English/Spanish preferred but not necessary

*Benefits, Benefits and More Benefits!*

* Full Time Employment

* Medical, Dental, Vision & 401k plans

* Paid Time Off

* Fun working environment!

* Company discounts!

**Qualifications / Successful candidates for this position will have:**

* 2 years experience in providing customer service either via phone or in person.

* Ability to type accurately and quickly.

* Maintain a positive environment, working with co-workers and customers within a diverse culture.

* Excellent telephone manner and listening skills.

* The ability to relate to customers in a professional and courteous manner.

* The ability to work in a team environment.

* The ability to work under pressure.

* The ability to sit for long periods of time.

* Excellent attention to detail and multi-tasking ability.

* Self-motivation to work under his/her own initiative.

* Must pass drug test and state, federal and criminal background check

* Must have High School diploma or general education degree (GED). (Associates degree preferred)

* Must be at least 18 years of age

We are an equal opportunity employer.

**Apply for Customer Service Rep - Call Center (service)**

First name Last name Email address Phone number I would like to receive updates about my application via SMS Address City State/Province Zip/Postal Code Yes No Please add your resume (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. Please add your cover letter (optional) 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE optional Please add your cover letter 10MB limit; .pdf, .doc, and .docx file types are accepted. Education Highest level of education completed Military Experience Yes No Signature and Verification

I certify that answers given herein are true, accurate, and complete to the best of my knowledge. I authorize investigation into all statements I have made on this Form as may be necessary for reaching an employment decision. In the event I am employed, I understand that any false or misleading information I knowingly provided herein or in subsequent interviews may result in discharge and/or legal action. I understand that this Career History Form is not the sole basis from which a hiring decision has been made, and understand that this Form will be used in conjunction with a series of interviews and assessments to determine my suitability for the role to which I am applying.

Full Name Date: 2/2/2022