Client Services Account Director
Attractions & Destinations
AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. With a focus on creativity, innovation and consumer experiences, we have a proven record of delivering cross-platform campaigns that get results for new brands and iconic institutions alike. Our clients include Edge, Harry Potter and the Cursed Child, The Metropolitan Museum of Art,&Juliet, New York Botanical Garden, YMCAs of Greater New York, and many others.
We are seeking an experienced Account Director to oversee key attractions and destination clients.Reporting to the VP, Head of Arts Institutions, the Client Services Account Director is a full-time exempt position that is based in New York City.
WHAT YOU'LL DO:

• Serve as the main point of contact for key clients and maintain excellent service standards to ensure client needs and objectives are met.
• Work with the VP, Head of Arts Institutions and other agency leaders to deliver sound campaign strategy and media planning across select client accounts
• Oversee and implement media buying and strategy, integrating creative, production, content and other agency services where appropriate to ensure campaign, client, and agency success
• Lead the internal agency team through campaign planning and delivery on select account
• Oversee project management and client communications for select accounts
• Develop and manage direct report team as assigned
• Contribute to the agency's commercial and business objectives
• Share responsibility to promote and raise profile of the agency with clients and business prospects
• Contribute to new business efforts (both organic and new growth) in all phases of the new business cycle, from outreach/relationship building to working on pitch responses and closing deals; consistently look for new opportunities for growth within existing clients

WHO WE'RE LOOKING FOR:

• 7-10 years in a Senior Advertising or Marketing role, ideally servicing the tourism, destinations, or entertainment industries.
• Knowledge and understanding of cross-platform advertising campaigns, especially digital media platforms
• A commitment to deliver strategic, innovative, and effective integrated media campaigns for our clients
• The ability to lead and inspire both clients and colleagues to deliver the best work
• A collaborative approach to problem solving and trouble shooting
• Excellent verbal and written communication skills with ability to present information clearly
• Ability to cultivate and maintain strong client relationships and deliver against client needs
• Proficiency in Microsoft Office, Adobe, and Social Networking platforms

WHAT WE OFFER:

• A competitive salary between $95,000 - $120,000, commensurate with experience
• A generous PTO entitlement
• 1/2 day Summer Fridays
• 100% employer-paid healthcare for employees
• 100% employer-paid dental care for employees
• Flexible working hours
• Hybrid position
• WFA for set works during the year
• Training and Development fund per employee
• Paid parental leave to a maximum of 12 paid weeks
• Student loan repayment assistance (or tuition assistance) with years of service
• Paid sabbatical with years of service
• Pet-friendly office

A Note on Diversity and Inclusion
At AKA we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We're passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative and helps us better understand the needs of the audiences we target with our campaigns.
AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.
AKA NYC requires all new hires to be fully vaccinated against COVID-19 prior to the first date of on-site work. As required by applicable law, AKA will consider requests for Reasonable Accommodations.
Sound like a good fit? We'd love to hear from you!