Primary Duties and Responsibilities:

• Play a key role as a Microsoft Dynamics technical expert and system administrator
• Develop a strong working knowledge of the functional design of the Microsoft Dynamics 365 platform across all transactional modules
• Collaborate with developers, integrators, and business partners on system enhancements/upgrades
• Identify continuous improvement opportunities for assigned systems and processes
• Work collaboratively with team members to troubleshoot and resolve Finance and Operations/ERP issues
• Triage and fulfill incoming support requests
• Manage security roles: create, view, modify and delete role definitions.
• Create and maintain documentation of new processes and system implementations. Provide general knowledge sharing with the team
• Ensure compliance with IT policies and procedures
• Report writing and Form setup for D365
• Provide technical expertise to the Dynamics 365 implementation team

Requirements for Position:

• 3 Years’ experience supporting Microsoft Dynamics 365 Finance and Operations or Dynamics AX platforms
• Demonstrated experience in Microsoft Dynamics design, custom configuration, and integration
• Knowledge of D365 or AX Infrastructure Support and Microsoft Dynamics deployments
• Experience in: Implementations, D365 Upgrades, Migrations, Installation, End-User Training, User Training, IT/Admin Training, Pre, and Post Go-Live Support
• Possess excellent oral and written communication skills
• Highly detail-oriented and organized with strong analytical and critical thinking skills
• Must be highly motivated and work well both independently and collaboratively
• Excellent time management skills with the ability to multitask, prioritize, and work in a fast-paced environment to meet assigned deadlines

Desired Skills:

• SQL administration and query writing
• Experience working with Azure and Data Warehousing
• Experience with writing SSRS report writing, PowerBI, Devops, and Power Platform
• Experience with maintaining Sarbanes-Oxley compliance