Job Description: Passenger Sales Agent Are you a result-driven individual with excellent interpersonal skills who actively seeks out a way to engage with customers while providing outstanding customer service? Are you willing to go above and beyond, then let ATS compensate you with base pay and uncapped commission, with the potential to earn significantly more based on performance. In this role your attitude, effort, enthusiasm, and need to achieve directly fuel your ability to earn more $$ Does this interest you? Yes!! Then let your career take off with AGI as a Passenger Sales Agent. AGI is an aviation services company operating in more than 50 cities across North America. We employ over 3,000 people serving nearly 200 airline customers every day! Our aviation roots span 45 years and our strong reputation for ground services and hospitality are the foundation of our success. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry. Roles and responsibilities: Check in passengers and their luggage at the ticket counter and gates. Collect fees related to oversized/overweight baggage, seat changes and Present, promote and sell eligible ancillary items to airline passengers Patiently handle customer concerns and complaints regarding ticketing and baggage handling Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise Make announcements at the gate or over the general PA system regarding flight activity Be responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors Qualifications: Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadership Have proficient computer skills Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent Possess a valid driver’s license with a clean driving record (only required for some airports) Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background check If you are applying at the following locations: San Francisco (SFO), proof that you are fully vaccinated against COVID-19 with a vaccine recognized by the CDC is required for employment. Physical Requirements: Lift up to 70 pounds (32 kg) on a regular basis Stand, lift, bend, push and pull on a frequent basis and for extended periods Work around jet and machinery noises Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends, and holidays. The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety! AGI employees should apply through Workday M/F Disabled and Vet Equal Opportunity Employer Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Introduce yourself! Alliance Ground International, LLC. is a cargo ground handling company in the United States. Considered the best in the business, Alliance Ground International provides the best value for our airline partners. We offer a proven, cost-effective, and low-risk solution meeting or exceeding all requirements of our clients. Our mission is to ensure safe, on-time, and efficient cargo, ramp, and mail handling.