Responsibilities

Trip Intake Hospital Fax Team Representative

On-Site or Remote

Starting Pay $16.00

The Hospital Fax Team representative works within the Trip Intake Team to obtain patient demographics and insurance information.

Essential Functions / Duties

Obtain patient demographic and insurance information by faxing hospital partners and checking portals.

Communicate clearly and concisely, both verbally and written.

Process incoming factsheets.

Work to achieve team and departmental goals.

Accurately assign account to next department

Ensure all accounts are worked appropriately to allow distribution to the floor in a timely manner.

Other duties as assigned.

Qualifications : Required Experience

Required Experience

Minimum of one (1) year in a call center environment

Minimum of six (6) months of hospital or clinic admissions experience or equivalent education

6 months data entry experience

Proficient in Word, Excel, Office 365

Education

High school diploma or equivalent

Skills :

Ability to define and identify problems, collect data, establish facts, and draw valid conclusions

Ability to respond to inquiries in a positive and productive manner

Ability to calculate numbers, correct entries, and document accurately

Ability to gather data, compile information, and prepare reports

Ability to use independent judgment and to manage and impart confidential information

Our Benefits

MEDICAL - GMR offers four different plan options, allowing you to select the right option for you and your family. Our plans cover the full cost of preventive services and include in-network prescription drug coverage.

Our high-deductible plans allow you to open and contribute to a tax-advantaged Health Savings Account (HSA). We also offer Health Care and Dependent Care Flexible Spending Accounts (FSAs), allowing you to set aside tax-free dollars for certain expenses.

RETIREMENT - We offer a 401(k) retirement plan to eligible employees and a company match of 50% of your contributions, up to 8% of your compensation continued.

For certain employees who face 401(k) contribution limitations due to higher income levels, we also offer a deferred compensation plan and match.

We also offer financial counseling through our Employee Assistance Program and retirement plan vendor.

VISION - Our two vision plan options cover exams, lenses and frames, and contacts in lieu of eyewear.

TELEMEDICINE - GMR provides a telemedicine benefit through Teladoc for our employees and their dependents. Teladoc offers convenient phone and video care for many medical conditions for a low, fixed copay.

DENTAL - We offer two dental plans, including a plan that covers orthodontics.

SURVIVOR BENEFITS - GMR provides company paid Life and Accidental Death & Dismemberment (AD&D) Insurance. In addition, we offer an option to buy additional coverage for you, your spouse and your children at affordable rates.

INCOME PROTECTION - We offer company paid short-term and long-term disability insurance to protect a portion of your income in case of disability or extended illness.

VOLUNTARY BENEFIT OPTIONS - We offer a variety of other optional benefits including financial wellness services, legal coverage, identity theft protection and more.

The benefits listed apply to most core non-union positions. Union position benefits are dictated by their specific Collective Bargaining Agreement.

Last updated : 2024-05-12