Business Analyst (Salesforce, Healthcare)

Washington, DC (100 % Remote)

(Candidates Only from MD, VA & DC)

Need Local with ID PROOF

Onsite Interview

(Recent Health insurance client exp is MUST)

Seeking a Business Analyst in the Washington DC / Maryland / Virginia (DMV) area to support our client, a well-known healthcare insurance organization. The selected candidate will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent is accountable for the gathering and synthesizing of business requirements for moderate complexity software, systems, processes and/or services and translates them into specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as a strategic conduit between the business area and the technical or software development team through which requirements flow. ESSENTIAL FUNCTIONS INCLUDE:
-- Interprets business needs and issues by gathering, eliciting, creating, analyzing, documenting and validating the Business area-s user and/or technical (functional/non-functional) requirements. Collaborates in the creation of project plans to define, organize and schedule requirements management and development activities. Facilitates requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.
-- Responsible for the overall success of user acceptance testing, including documentation, verification and release. Implements practices and procedures for end user test plans. Identifies and documents gaps in requirement adherence or system deficiencies/defects and coordinates appropriate action through issue resolution. Leads in creating formal communication to be delivered to relevant stakeholders. Provides guidance and training to application end users.
-- Identifies, documents and troubleshoots problems utilizing acquired experience and knowledge of the relationships in systems, software and processes. Collaborate with appropriate stakeholders to monitor, report and resolve issues. Participates in the development of solutions and workarounds that solve moderate to high complexity technical, system and/or business issues.
-- Reviews, analyzes and creates detailed documentation of business systems, processes, software and user needs. Responsible for the written documentation of requirements in accordance with established standards, in a clear and well organized manner. Develops and/or collaborates in key project and requirement deliverables for projects of moderate to high complexity.
-- Monitors and reports project status to identify and mitigate risks and to ensure quality and timely deliverables. Coordinates assigned projects from concept through implementation. Prioritize and manage new work requests.
-- Answers policy-related questions for business process, systems and software which require research and consultation with others internally and externally.
Are you qualified and interested in learning more about this opportunity? Then you should contact Elite Technical for immediate consideration.

Required Skills

- Bachelors degree in Computer Science, Information Systems, or related field. In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
- Five (5 ) years experience as a Business Analyst. Seeking candidates that have end to end documentation writing abilities (inception to delivery)
- Must have experience working within a Healthcare Insurance organization
- One (1) years of experience working within the SalesForce platform
- Must have Agile / Scrum process framework
- Must have experience with Jira, Confluence and SharePoint
- Thorough BA methodologies, processes and tools knowledge. Ideally experienced in the early stages of a complex enterprise application project
- Ability to adapt quickly to new processes and standards, with a strong commitment to providing excellent customer service.
- Superior written and verbal communications skills, with a keen eye for detail.
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team.
- Highly developed interpersonal skills.
- Excellent organizational skills and the ability to set priorities and handle multiple tasks concurrently.