Food & Beverage Assistant, Hotel Indigo, Durham

As Food & Beverage Assistant, you will be key to delivering a friendly and efficient service; to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience.

Reporting to the Food & Beverage Services Manager you will be smart, punctual, and attentive to our guests needs from the moment they arrive with us.

All whilst bringing your own unique charm and personality.

The basics .

We want our team members to enjoy coming to work and provide a friendly and supportive environment for you to work in. You will develop personally through meeting and working with a diverse team as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options, across IHG and Interstate.

In addition, on offer :

• 28 holiday days (8 bank holidays 20 days holiday)
• Automatic Enrolment into a workplace pension scheme
• Heavily discounted hotel stays and food & beverage discounts
• Use of worldwide IHG team member rates
• Uniform
• 24 / 7 Employee Assistance Programme for you and your family
• A monthly share of service charge

About us .

Located in the heart of the Historic city of Durham, the hotel mixes old with new in our Grade 2 listed building, within easy walking distance of the prime cultural, business and shopping districts.

Our hotel restaurant (Marco Pierre Whites) offers relaxed, simple dining alongside our Rotunda bar local craft beers and eclectic cocktails.

Our Neighbourhood Coffeeshop offers guests and the public a sanctuary to catch up on emails, read a book or meet friends for a catch up.

Our Council Room gives guests the opportunity to dine privately, run conferences or celebrate their special day with us, holding weddings for up to 60 guests.

What is key .

As Food & Beverage Assistant, key to your role will be :

• Flexibility, working across all key serving periods (Breakfast, Lunch & Dinner) and throughout the hotel’s key dates across the year.
• Attention to detail by delivering an exceptional level of service through a relaxed and professional approach.
• Being part of an award-winning team, ensuring that standards remain high.
• Working with wider hotel teams to deliver the best service possible and impact the guest’s journey.
• Adhere to the company’s H&S policies.
• Cleaning as you go, to ensure that we continue to work in a safe clean environment.

Next steps .

Does the Food & Beverage Assistant role suit your skillset?

If so, then do not hesitate to tailor your CV and apply, our Food & Beverage Manager, Kirsty would love to hear from you.

Last updated : 2024-05-01