JOB DESCRIPTION/DUTIES:

Interview customers for eligibility and support, recommending appropriate program assistance to address household needs; assist in reviewing completed customer files to ensure that all required documentation is secured and accurate, prior to being pledged to vendors; identify and coordinate additional community services through referrals, as necessary, to enhance customer assistance; and update, review, and maintain customer data in agency database, as required for permanent record.

QUALIFICATIONS/REQUIREMENTS:

· Ability to demonstrate competency in oral and written communication, computer and mathematic skills, and record-keeping.

· Ability to demonstrate exceptional customer service skills with genuine concern for individuals with various socio-economic backgrounds.

· High School Diploma or equivalent, community service-related work experience preferred.

· Valid South Carolina Driver’s License.

Job Type: Full-time

Pay: $30,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person