Clinic Scheduler/Receptionist

Join the APO team as we grow to better serve our clients! We offer great benefits and the chance to work in a rewarding industry.

Responsibilities:

· Greets patients and provides customer service

· Maintains a sense of calm and remain composed while dealing with sensitive patient issues

· Checks patients in/ out from their appointments with physicians and nursing staff

· Update insurance records and has patients update paperwork as needed

· Maintains the strictest confidentiality following HIPPA and APO policy and procedures

· Updates and maintains schedule in the EMR

· Attends scheduled meeting as needed

· Performs data entry and scanning of data

· Attend trainings when required or requested by their direct supervisor

· Answers phone, takes messages, returns call

· Attends APO required functions

Qualifications:

· HS Diploma or GED

· Must be proficient in Word and Excel

· Must be organized and a multi tasker

· Must have experience on how to schedule in an EMR

· Must have experience on how to collect co-pays and run insurance

· Must possess excellent communication & data entry skills

· Medical records experience preferred but not required

· Must be autonomous and get work done on a daily basis with minimal supervision

APO is a non-profit community-based organization serving a 29 county region in southwest Missouri. APO currently serves over 700 clients living with HIV/AIDS and their families. Concerned families and friends established the organization as a grass roots entity in 1983. Services include: medical care, case management, education to the general public, and services to persons living with HIV infection, their families and significant others in a confidential, caring environment. We also offer primary medical care to those who are not living with HIV in a safe inclusive environment.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Clinic: 1 year (Preferred)

Work Location: In person