WHO WE ARE

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF’s core values are to be:

• Patient-Centered

• Value Employees

• Respect for Diversity

• Nimble

• Fight for What’s Right

STILL INTERESTED? Please continue!

This role is Temporary Full-Time up to 90 days

The technician will be traveling to multiple locations within the Atlanta, GA area.

IT experience (Call Center, Field Support) A & Network certified preferred

YOUR CONTRIBUTION TO OUR SUCCESS!

• Assist supervisor with administrative task and projects as assigned • Respond to requests for technical assistance in person, via phone, and/or electronically using remote access tools • Troubleshoot and resolve technical hardware and software issues • Document and track issues and resolutions • Add/Change/Move/Maintenance of IT Assets • Monitor, identify, and escalate situations requiring urgent attention • Provide one-on-one end-user training • Inventory management of IT assets • Research and answer inquiries utilizing available informational resources

• Provide feedback to management in an effort to streamline and standardize IT operations • Monitors PBX system performance, assuring dependable and uninterrupted operation

• Sets up new users and relocates existing users with telephone extensions, calling features, voice mail and access codes.

• Handles problem recognition, research, isolation and follow-up for routine user problems, referring more complex problems to supervisor.

• Schedules and completes preventative maintenance for PC's and laptops.

• Provides troubleshooting, preventative maintenance and repairs for HP LaserJet printers.

• Troubleshoots and resolves problems related to fax machines through the utilization of the manufacturer’s technical support.

• Installs applications • Ability to maintain standards of confidentiality and professionalism at all times

• Workstation Imaging (Ghost)

• Back-up & Disaster Recover Practices

Will need a vehicle. Able to lift /- 50 pounds. Good communication skills.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.