AHEAD is seeking a motivated and results-oriented Lead Warehouse Associate to join our team! In this role, you will assist with the daily operations of our shipping warehouse while ensuring a safe, efficient, and productive work environment. You will lead a team of warehouse associates, delegate tasks, and ensure orders are fulfilled accurately and on time.

Responsible for the picking, packaging, and receiving of customer order items into the shipping department and shipping those orders in a manner that meets AHEAD's standards for safety, security, quality, and productivity.

This is a full-time position, and hours of work and days are typically Monday through Friday, 11:00am-7:00pm. Occasional evening and weekend work may be required as job duties demand.

Responsibilities

• Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy.
• Help Supervisor identify staffing needs and delegate tasks assigning labor as pick-pack-ship work flow dictates 
• Help to Oversee Warehouse Picking, Packing, and Shipping of warehouse sales orders by setting expectations and meeting KPI.
• Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees.
• Collaborate with other departments, such as account coordinators and production Staff, to ensure smooth operations.
• Maintain and manage accurate WIP inventory and shipping records.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Train new warehouse associates and provide ongoing coaching and development to the team.
• Address departmental inquiries or requests and resolve any order fulfillment issues.
• Maintain a clean, organized, and well-maintained warehouse environment.
• Assist with planning and leading departmental and continuous improvement projects.
• Assist with troubleshooting and root cause identification for shipping errors and corrective/preventative action initiatives.
• Contributes to creating, improving, and training on SOPs and Dozuki documentation.
• Leading and assisting in 5s implementation and audits.
• Duties assigned by Supervisor or Manager
• Backup Warehouse Associate 1, 2, & 3 roles.
• Strong attention to detail and the ability to follow step-by-step instructions.
• Ability to adjust and follow instructions in a fast-paced environment.
• Contributes to the completing of projects on time, using project management software to manage the projects.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk to hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel, and reach with hands and arms.
• Ability to lift 50 pounds on a repetitive basis.
• Ability to work on feet 8 hours a day.

• High school diploma and 2-3 years’ experience in a warehouse shipping environment, preferably in a supervisory or lead role.
• Ability to read and write English, follow verbal instructions, and use simple math.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Proficiency in warehouse management principles and best practices.
• Experience with warehouse management systems (WMS) a plus.
• Strong communication, interpersonal, and problem-solving skills – Microsoft Office Experience required, MS TEAMS experience preferred.
• Ability to work independently and as part of a team.
• Operate an electric pallet jack (required) and Stand-UpReachTruck (preferred).