Sycamore Reserve, a 5-star Senior Living Community, is seeking exceptional individuals to join our team. The schedule entails 32 hours per week, from Thursday to Saturday, 12am-8am.

The Night Concierge will be tasked with delivering exceptional customer service and support to our residents during overnight hours. This role demands outstanding communication skills, a compassionate demeanor, and the capability to manage emergency situations with professionalism and efficiency.

Key Responsibilities:

- Warmly greet and assist residents and visitors in a professional and friendly manner.

- Attend to pager alerts and monitor cameras and ring alerts.

- Respond promptly to emergency situations and liaise with appropriate authorities if necessary.

- Address residents' requests or concerns throughout the night.

- Maintain precise records and logs of all activities and incidents occurring during the shift.

- Perform light housekeeping duties, including laundering, ironing kitchen linens, cleaning dining room tables, organizing rooms, vacuuming designated areas, restocking drinks/snacks, and managing trash cans across all floors. Additionally, ensure the bistro is stocked and fireplace/TVs are turned off.

- Ensure cleanliness and upkeep of common areas throughout the night.

- Provide assistance to residents with mobility challenges as required.

- Undertake early morning duties such as brewing coffee, removing regular coffee, and turning on the TV.

- Collaborate with daytime staff to relay pertinent information or updates.