Description
Agilysys provides industry-leading modern cloud-native solutions for Hospitality. Agilysys helps properties optimize Return on Experience for both guests and staff so they can achieve High Return Hospitality . Agilysys is the only fully focused hospitality software provider that synthesizes data and workflows across a property's revenue and service centers to elevate guest experiences and increase wallet share per guest across a singular platform. The Agilysys Hospitality Cloud™ combines core operational systems for property management (PMS), point-of-sale (POS), and inventory and procurement (I&P) with Experience Enhancers ™ that provide state-of-the-art security, mobile convenience and extensive digital interactions for guests and employees.
Global customers include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate and campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks.
We are seeking a client focused Human Resource Business Partner to join the team. Acting as a partner to business leaders, the HRBP provides expertise in areas such as employee relations, performance management, talent acquisition, organizational development, change management, and employee experience. The HRBP serves as a trusted advisor to management and employees, fostering a positive work culture and facilitating the achievement of organizational goals.
Key Responsibilities:
Strategic HR Partnership:

• Collaborate with business leaders to understand their goals and objectives and develop HR strategies and initiatives to support them.
• Provide guidance and recommendations on organizational structure, talent management, recruitment, employee/team issues and the overall employee experience.
• Act as a change agent by driving and facilitating organizational change initiatives.

Employee Relations:

• Advise and support managers on employee relations matters, ensuring fair and consistent application of policies and procedures.
• Investigate and resolve employee complaints, conflicts, and disciplinary issues, promoting a positive and inclusive work environment.

Talent Acquisition and Management:

• Partner with hiring managers to identify staffing needs, develop job descriptions, and implement effective recruitment strategies.
• Lead recruitment efforts for roles in the business areas for which you are supporting.
• Conduct interviews and participate in the selection process to ensure the effecient hiring of qualified candidates.
• Develop and implement department onboarding programs to facilitate the integration and success of new employees.

Performance Management:

• Provide guidance and support to managers with the performance management process, including goal setting, performance evaluations, and development planning.
• Identify training and development needs, and work with managers to design and implement appropriate learning and development initiatives.
• Coach managers on effective performance feedback and recognition techniques.
• Collaborate with leaders through the annual compensation review process.

Organizational Development:

• Assess organizational needs and develop and implement strategies to enhance employee engagement and productivity.
• Collaborate with leaders to identify and address gaps and development opportunities within the organization.

The key responsibilities and qualifications may be subject to change based on the needs of the organization. This description is not exhaustive and may be subject to change based on the needs of the organization.
Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 5 years proven experience as an HR Business Partner or similar role. Preferably in the software tech environment.
• Knowledge of HR principles, practices, and employment laws.
• Strong understanding of business operations and the ability to align HR strategy with business goals.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with employees and managers at all levels.
• Customer centric with a strong focus on active listening.
• Demonstrated ability to influence and persuade stakeholders.
• Strong problem-solving and decision-making skills.
• Ability to handle sensitive and confidential information with discretion.
• Excellent interpersonal skills and demonstrated emotional intelligence.
• Organized, analytical and detail oriented.
• Naturally curious and enjoys educating others.
• Able to work in an ambiguous environment.