We are looking for a Contract Administrator to join our Sales team. The ideal candidate will support the sales team to deliver professional contracts. Are you detail oriented and organized with a math aptitude, a go-to person internally and externally for quotes and contracts and able to recite ins and outs of product quotes in your sleep? Do you love to work collaboratively with the sales team, account management, legal, and more? If so, we have the job for you…

The Contract Administrator is responsible for drafting appropriate contract amendments, interpreting contracting provisions, and communicating points to appropriate parties while navigating throughout the internal review process with follow-up accordingly. This position requires exceptional technical and behavioral competence in managing contracts as well as, providing sales administrative support.
Responsibilities

• Prepare, process and review customer agreements, to ensure compliance with company policies and practices.
• Develop an in-depth level of understanding of the offered products, uses and be able to discuss alternative options with sales staff.
• Occasional customer intervention to discuss proposed contract changes
• Coordinate amendment documents to authorize changes to standards and coordinate the approval of any standard changes as per Agilysys policies.
• Where appropriate escalate requested variations to policies related to pricing in terms to senior staff.
• Assist Sales in monitoring Opportunity stages.
• Gather and process customer data for management review and approval.
• Responsible for customer files and records as related to sales active.
• Other duties and functions as assigned.

• Bachelor's Degree in Business or related field strongly preferred.
• 1 year experience preparing and administering contracts and sales administration support.
• Previous client support experience.
• Strong ability to work independently and with a wide variety of staff, departments and cultures.
• Strong math aptitude with attention to detail
• Excellent verbal and written communications skills.
• Strong multi-tasking skills, flexible to respond to rapidly changing, dynamic processes and demands.
• Strong skills to effectively prioritize based on critical and urgent needs.
• Strong project tracking and scheduling skills.
• Strong skills in MS Office (Word, Excel, Outlook).
• The ability to prioritize projects and manage multiple tasks.
• Extraordinary customer-service skills.
• The ability to understand the financial aspects of contracts.
• The ability to quickly adapt to change.
• Working knowledge of Big Machines, Oracle or NetSuite software solutions preferred.
• Previous experience of developed solutions for the hospitality space and/or point of sale software and solutions preferred.