Agile Defense provides leading-edge Digital Transformation solutions to support and advance our customers' mission. We deliver innovative and high-quality services to our customers worldwide through an empowered and engaged workforce.

Requisition #: 265

Job Title: MECM/SCCM Administrator

Location: 27410 Hot Patch Rd Quantico, Virginia 22134

Clearance Level: Active DoD - Top Secret

Required Certification(s): 

·DoD 8580 IAT III certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH)

·Professional level certification

SUMMARY

The Candidate shall provide Tier III Microsoft Endpoint Configuration Management (MECM/SCCM) support and will install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure. The Candidate is responsible for the operation of the Client’s Enterprise MECM enterprise environment containing more than 100,000 users. The configuration environment consists of Windows Server, Exchange, SharePoint, BMC Remedy, networking, PKI and SSL and support of the products for the Management Support. The infrastructure is a mixed environment of VMware based and physical based servers. The Candidate should be knowledgeable with VMware Virtualization and vCloud to perform specialized configuration management tasks.

JOB DUTIES AND RESPONSIBILITIES

·Maintain the overall health of technologies associated with Service Manager.

·Resolve all Service Manager Tickets escalated from the service desk including the administrative activities and provide a weekly Messaging Status Report.

·Provide documentation, guidance and instruction to the all service desk personnel for handling standard Event and Service Manager related incidents, work orders and service requests.

·Submit and execute Event Management related Request for Change (RFC) tasks.

·Coordinate incident tickets between Tier II and III sections as well as other sections as required.

·Monitor the health of Event Management Infrastructure with Client provided event management tools.

·Provide Client project support for Configuration Management related technologies.

·Support change management process; submit requests through Change Approval Board; participate in a Change Review Board.

·Escalate product issues to third party product vendors upon Government approval.

·Implement monitoring tool thresholds and conduct proactive event remediation.

·Provide analysis and remediation for DISA Security Technical Implementation Guidelines (STIG) for all responsible technologies in preparation for annual Commanders Cyber Readiness Inspections (CCRI).

·Configure and implement Internet Information Service (IIS) security policies through understanding of Certificate and Public Key Infrastructure (PKI).

QUALIFICATIONS

Required Certifications

·DoD 8580 IAT III certification (CASP CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH)

·Professional level certification.

Education, Background, and Years of Experience

·5 Years of Configuration Management Experience

ADDITIONAL SKILLS & QUALIFICATIONS

Required Skills

·Experience with Microsoft Endpoint Configuration Manager (MECM) / System Center Configuration Manager (SCCM)

WORKING CONDITIONS

Environmental Conditions

·Contractor site with 0%-10% travel possible. Possible off-hours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment, with standard office equipment available.

Strength Demands

·Sedentary – 10 lbs. Maximum lifting, occasional lift/carry of small articles. Some occasional walking or standing may be required. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

·Stand or Sit; Walk; Repetitive Motion; Use Hands / Fingers to Handle or Feel; Stoop, Kneel, Crouch, or Crawl; See; Push or Pull; Climb (stairs, ladders) or Balance (ascend / descend, work atop, traverse).

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Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together. We believe several attributes are the root of our very best employees and extraordinary culture. We have named these attributes “The 6 H’s” – Happy, Helpful, Honest, Humble, Hungry, and Hustle.

Happy: We exhibit a positive outlook in order to create a positive environment.

Helpful: We assist each other and pull together as teammates to deliver.

Honest: We conduct our business with integrity.

Humble: We recognize that success is not achieved alone, that there is always more to learn, and that no task is below us.

Hungry: We desire to consistently improve.

Hustle: We work hard and get after it.

These Core Values are present in all our employees and our organization's aspects. Learn more about us and our culture by visiting us here.

COVID-19 Vaccination Requirements

Agile Defense is subject to federal vaccine mandates or other customer/facility vaccination requirements as a federal contractor. As such, to protect its employees' health and safety and comply with customer requirements, Agile Defense may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)