Description

StartingSalary Range: 60,000 - $64,000

Agape has an opening for aTeamWorks Career Services Coordinator. As a poverty-reduction initiative, Agape, through its place-based strategy, implements a Two-Generation paradigm. The TeamWorks Career Services Coordinator will coordinate the efforts of a team of Connectors working within identified high schools and communities. The Career Services Coordinator will support the Career Services Connector as they build relationships with the students on their caseload, the student’s parents or guardians, the school faculty and administration, and the community. The Career Services Coordinator will ensure that the Career Services Connectors appropriately assess the students and their family’s needs to make appropriate referrals for the students, young adults, and families. The Career Services Coordinator ensures that programs are implemented with fidelity and data is collected per program design. The Career Services Coordinator will track program outcomes, data entry, and case management in Agape’s case management system, Penelope. The Career Services Coordinator will ensure that the team responsibly facilitates efforts to address the health and welfare of children and families served, appropriately addressing needs, i.e., medical, health, spiritual, emotional, social, employment, educational/training, etc.

The Career Services Coordinator ensures program quality, transparency, and accurate reporting.

Responsibilities and Duties:

• Understand, train, and assist in conducting and updating individual/family needs assessment with each family’s participation to develop an individualized service plan for the young adults and family involved noting needed, desired, and requested services and resources.
• Understands and leads two-generational, family-driven, and strength-based services to young adults and families who require resources and assistance.
• Focus on specific programmatic obligations, goals, and objectives, align with voice and choice of families (social and economic goals).
• Facilitate the connection and engagement of two-generational families to services needed, i.e. educational, mental health, substance abuse, workforce development, parenting/relational health (mentoring, gang resistance), homelessness, exposure to violence services, and other services provided through community agencies and resources.
• Arrange, coordinate, and monitor services related to meeting the needs of program participants to ensure stability and individual/family goal attainment as related to:

a.Delivery of pre and post-assessments

b. Dealing with family crises as they arise

c. Identifying additional needs of caseload families and making appropriate internal and external referrals

• Coordinate events and activities onsite for program participants to encourage stability and individual/family goal attainment.
• Work in partnership with all departments and other agencies involved and through the Powerlines Community Network, led by Agape Child & Family Services.
• Maintain current and accurate documentation of services provided to young adults and families based on various requirements and provide necessary data to Agape and partnering agencies, if agreed upon, for input into the appropriate data systems.
• Agape is a data-informed agency. The Career Services Coordinator must accurately record data based on program standards and use data for continuous quality improvement.
• Must be able to work a flexible schedule, which would allow for needed interaction and involvement for the tasks of this position i.e. weekend and evening hours, etc.
• Complete internal reports and provide information concerning stability.
• Attend and represent Agape in appropriate meetings and training with other agencies.
• Attend Multidisciplinary Team Meetings and other in-service training the agency provides.
• Attend regular supervisory and team meetings.
• Will perform all other duties, within the general scope of this position, as requested by the Director of TeamWorks or other members of Agape Leadership.

II. Record Keeping:

• Maintain accurate and timely reports for case records according to Agape procedures and grant standards through data entry into Agape’s preferred data collection system and documentation in all required areas.
• Be prompt in initiating and replying to all correspondence and inquiries.
• Submit timely reports of all referrals to the Director of TeamWorks.
• Provide and use all the necessary required data for evaluation purposes.

III. Professional Responsibilities

• Maintain positive and productive relationships with stakeholders (internal and external) and those we serve in the community.
• Participate in staff meetings, in-service training, and approved and planned relevant workshops, seminars, and training events.
• Participate in other Agency functions, i.e. community awareness events, advocacy activities, etc.
• Participate in agency planning and development, especially specific to programmatic-related areas.

Physical Requirements:

• Prolonged periods of sitting at a desk and working at a computer.
• Prolonged walking and standing, and climbing stairs within schools and community sites.
• Must be able to lift up to 20 pounds at a time.

Qualifications

Bachelor’s degree in Education, Psychology, Social Work, or related field from an accredited college or university, or the equivalent combination of education, training, and the experience that provides the required knowledge, skills, and abilities for this position with at least 4 years of relevant experience and 2 years of program coordination or supervisory experience. A master’s degree is preferred. The ideal candidate must have proven experience in workforce development and the workforce ecosystem, including the ability to identify talent needs, manage service agreements, and connect job seekers with in-demand job opportunities. Demonstrated ability to work with a wide range of people, especially young adults, provide culturally competent service delivery, and a passion for helping others is required. Proven ability to facilitate engaging group instruction, both to teams and stakeholders. Must have excellent communication skills, both written and verbal, and demonstrated computer proficiency, including the use of Microsoft Office Suite and other software applications essential to this position. Experience using a case management system to enter case notes, track client information, and monitor performance; specific experience with Penelope is a plus. Should possess outstanding organizational and time management skills and have proven problem-solving and self-starter ability. Understanding of data collection procedures and the aptitude for using data to inform decisions and processes. Must have an automobile available for business use and maintain a current driver’s license and current auto insurance with acceptable levels of coverage. Will be required to work a flexible schedule to include evenings and weekends as needed. Candidate must be willing to engage in Agape’s Performance Quality and Improvement (also known as Continuous Quality Improvement) standards of quality & excellence.