Position Title: Crime Scene Cleaning Supervisor

Location: Grand Rapids, MI (Must live within 50 minutes of our shop)

Aftermath is hiring immediately for a Crime Scene Cleaning Supervisor. If you are passionate about helping people during times of tragedy and enjoy working in a hands-on environment, we invite you to apply. Once an application submitted and received, a recruiter will review your qualifications and will reach out should your application match our needs! This is your opportunity to join a growing company offering a competitive wage structure and benefits.

Compensation: We have a hybrid pay structure at Aftermath. A supervisor in Grand Rapids can earn up to $30/hr.

Benefits: We offer health, dental, vision, life, and pet insurance. We also offer two company provided Employee Assistance Programs with mental health benefits for all employees, as well as a company matched 401k. Team members accrue 10 days of PTO annually.

Job Overview:

We are seeking a supervisor that can lead, motivate, and problem solve with their team in highly sensitive and emotional situations, frequently interacting with families who have experienced the loss of a loved one. While prior experience in the biohazard industry is a plus, it is not required. Aftermath provides comprehensive training and certification on safety, compliance, biohazard cleanup processes and procedures, and customer service. We are committed to training our supervisors for success.

Main Responsibilities:

• Provides leadership and direction to the team to ensure 100% customer satisfaction
• They will work hand-in-hand with the team to clean up after situations like suicides, homicides, unattended deaths, hoarding homes and viral and bacterial disinfection
• They will lead all on-site customer interactions, estimate the project scope, and receive consent from the customer to proceed
• Project manage the demolition, deconstruction, cleanup and process the required paperwork
• Responsible for coordinating logistics and travel for the team
• Provide ongoing training of processes, procedures and safety compliance
• Inventory management
• Oversee maintenance of location and truck

Basic Qualifications:

• Must have a valid Driver's License and acceptable motor vehicle record
• Must reside locally and be able to respond to the dispatch office within one hour after receiving a service call
• Occasional overnight travel, including multi-day travel
  • Aftermath provides meal and lodging accommodations for travel
• Ability to lift up to 50lbs
• Previous supervisory experience of at least two years
• Strong communication skills
• Proficient in Microsoft Office Applications

Preferred Qualifications:

• Competency in project management, organization, attention to detail and time management
• Background in construction, demolition, restoration, or experience using hand or power tools preferred
• 2 years of successful technical service or field sales support experience
• Prior experience that demonstrates a strong work ethic and ability to multi-task
• Military personnel encouraged to apply

Applicant policy: https://www.servicemaster.com/california-applicant-privacy-notice/