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Description
AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world.
Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.
5B in revenue, and employ approximately 7,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset.
We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer :
Under general supervision, the Customer Account Rep- Energy is a member of the Customer Service team and is responsible for assisting customers and agents with all aspects of the sales process for products supplied by AFL Telecommunication into various markets.
The incumbent will be involved in all phases of the sales process including quotes, orders, shipments, complaints, and payment issues.
The incumbent must be diligent in adhering to procedures, focused on producing top quality results, being highly productive and mindful of costs.
Responsibilities
Enters and expedites replacement orders as required.
Supports resolution of Accounts Receivable issues with customers. Includes determining why customer has deducted or not paid, assessing if there is a valid basis, and determining whether collection or credit is appropriate.
Working with Customer Service Manager (CSM) and / or Supervisor, Regional Sales Manager (RSM) and Commercial Managers as part of the escalation process to reach a resolution.
Personal Qualities
Qualifications
Working Conditions
Normal office environment.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Last updated : 2024-05-23
Full Time
Specialty Trade in Construction
$56k-71k (estimate)
05/25/2024
06/03/2024
aflglobal.com
DUNCAN, SC
1,000 - 3,000
1984
Private
JODY GALLAGHER
$200M - $500M
Specialty Trade in Construction
AFL is a South Carolina-based manufacturer and provider of fiber optic cables, splice closures, bus dampers and related products for the military, energy and mining sectors.
The job skills required for Customer account rep include Customer Service, Problem Solving, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer account rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer account rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer account rep positions, which can be used as a reference in future career path planning. As a Customer account rep, it can be promoted into senior positions as an Account Services Representative, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer account rep. You can explore the career advancement for a Customer account rep below and select your interested title to get hiring information.