POSITION SUMMARY:

Office personnel to assist in all operational functions. Work with management to provide optimal customer service to clients. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

QUALIFICATIONS, DUTIES AND RESPONSIBILITIES:

Required

• Must have Computer skills in programs such as MS Word, Excel.
• 2 years minimum Administrative experience.
• Must have the ability to read, write, and speak English & Spanish.
• Some mathematical abilities in order to determine rates to be applied.
• Ability to work independently with limited supervision, multitask and possess strong initiative
• Possess organizational and time management skills with ability to prioritize and be detail oriented
• Ability to effectively complete daily workload
• Ability to establish and maintain effective working relationships with customers, vendors and fellow employees.
• Manage assigned accounts.
• Possess strong analytical skills
• Ability to think logically, establish and follow procedures, instructions and make sound decisions
• Ability to exercise independent judgment within established systems and procedures
• Possess high energy level, comfortable performing multifaceted projects in conjunction with normal activities
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to work a flexible schedule, extended hours, holidays, and/or weekends as needed.
• Process Insurance Claims for customers
• Review Invoices for Billing when needed
• Request Missing P.O.'s.
• Handle cash and credit card payments.
• Schedule customers, confirm jobs.
• Check and respond to emails frequently.
• Ability to follow through on all projects and tasks in its entirety
• Must Poses good and pleasant phone skills.
• Answer a heavy phone volume.

Preferred

• Prior experience of working with automotive Insurance claims
• Prior experience of working with companies within the automotive business

PHYSICAL REQUIREMENTS:

• The employee is occasionally required to stand and walk; climb, stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to ten (10) pounds
• Subject to Random Drug Screening

SAFETY REQUIREMENTS:

• Report safety hazards.
• Immediately report incidents involving injury, illness, or property damage.
• Comply with all company safety policies, procedures, and rules.
• Participate in safety meetings and training.
• Be constantly aware of their personal safety and that of their coworkers.
• Business casual attire.

WORKING CONDITIONS:

• Indoors office / warehouse: Exposed to controlled temperature and office environment
• The noise level in the work environment is usually moderate

DISCLAIMER:

• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
• Background check is required.

Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States

Comfortable working in a fast paced, casual environment

Job Type: Full-time 8am - 5pm

Salary: $16.00 - $17.00/hour

Application Questions

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person