Job Summary General Manager

Were looking for high performing manager candidates who are interested in leading one of our restaurants. We believe that the employee experience determines the guest experience, and the Restaurant Managers play a key role in creating great experiences for team members so they, in turn, create memorable experiences for our guests that will keep them coming back for more. After going through our six week training process, you can become a manager or assistant manager in one of our restaurants – the first step to a great career with a great brand. Were investing in all of our business initiatives, so the opportunities to make an impact have never been greater.

Required Knowledge, Skills and Abilities

Minimum three years of experience as a restaurant manager

• Valid drivers license
• Solid knowledge of retail operations.
• Strong analytical skills, and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales.
• Ability to assess situations, customize solutions and communicate plans to direct reports in order to accomplish objectives.
• Ability to coordinate, communicate and balance multiple projects simultaneously.
• Work on the selling floor, requiring physical activity.
• Flexible schedule - our stores are open daily, which requires early morning, evening, weekend and holiday availability.

Essential Responsibilities

WHAT YOU DO

• Create a great environment for the team so they want to serve our guests well.
• Own the work environment (because the team reflects your attitude).
• Train and coach your team to achieve superior results.
• Delegate tasks to help the team grow; providing them with opportunities and exposure to demonstrate their capabilities for future roles.
• Set performance expectation, follow-up for results and hold the team accountable.
• Take action to solve problems and celebrate positive guest feedback.
• Research, resolve and prevent future problems.
• Regularly observe the team from the guest perspective and celebrate or coach accordingly.
• Manage the team to achieve forecast sales goals.
• Maintain daily and weekly food and equipment inventories and keep proper records. Schedule team member hours and assigns duties. Implement and follow up on all required people, operations and financial action plans.
• Manage the team to achieve forecast sales goals.
• Maintain daily and weekly food and equipment inventories and keep proper records.
• Schedule team member hours and assign duties.
• Implement and follow up on all required people, operations and financial action plans.