3 Event Guest Service Staff |Part-Time| Ford Park Event Center Jobs in Beaumont, TX

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Supervisor of Guest Services/Event Staff|Part-time| Ford Park Entertainment Complex

Oak View Group

Beaumont, TX | Part Time

$47k-60k (estimate)

5 Days Ago

Event Guest Service Staff |Part-Time| Ford Park Event Center

AEG

Beaumont, TX | Part Time

$33k-45k (estimate)

6 Days Ago

Event Guest Service Staff |Part-Time| Ford Park Event Center

Oak View Group

Beaumont, TX | Part Time

$66k-89k (estimate)

Just Posted

Event Guest Service Staff |Part-Time| Ford Park Event Center

$33k-45k (estimate)

Part Time 6 Days Ago

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AEG is Hiring an Event Guest Service Staff |Part-Time| Ford Park Event Center Near Beaumont, TX

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Overview
The Event Services department will execute and oversee guest services, ticket taking, and act as a liason between the event manager/coordinator to the guests for each event.
Responsibilities

Ability to direct and lead providing excellent customer service
Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, reporting any issues to a supervisor
Assist guests for entry and exit into the complex
Scan tickets and greet guests
Assist fans in locating seats, access around the complex, and provide answers for any questions when asked.
Being alert and proactive to potential hazards and reporting incidents when they occur
Monitor your assigned area for issues and opportunities to make an unforgettable experience.
Respond to all guest concerns/complaints promptly and in a professional manner
Assist guests in ADA accessible seating sections
Enforce all building policies and procedures to ensure a safe environment for all guests
Manage the foot traffic flow of large crowds
Be knowledgeable about complex emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency

Qualifications

Experience in a hospitality or entertainment environment is preferred
You must love working with and helping people.
Ability to stand for long periods of time.
You must be able to maintain a POSITIVE attitude while handling difficult situations.
Flexible schedule: Availability to work most concerts.
Evenings & Weekend availability is needed.