AECSI is a family owned and operated business. We endeavor to create a friendly, productive and rewarding work place experience. We are family oriented and God centered. We are looking for individuals with integrity and a strong work ethic.

Job Title: Water Treatment Technician

Department: Water Treatment

Supervisor’s Title: Department Manager

FLSA Status: Non-Exempt

Effective Date: 08/11/2021

Job Summary

Installs, repairs and maintains water treatment systems and water softeners in designated locations in a safe and courteous manner and in accordance with established standards and procedures.

Duties and Responsibilities

· Completes service calls and projects as assigned and dispatched.

· Installs and changes filters.

· Installs, repairs and maintains water treatment systems such as, water softeners, RO (Reverse Osmosis) systems, etc.

· Utilizes manufacturer’s specifications, installation guides and part numbers to correctly install water treatment systems such as, water softeners, RO (Reverse Osmosis) systems, etc.

· Locates and diagnoses problems in existing equipment and water systems such as, water softeners, RO (Reverse Osmosis) systems, etc.

· Installs, tests, troubleshoots, maintains and repairs elements of said water treatment systems such as, water softeners, RO (Reverse Osmosis) systems, etc.

· Completely and accurately tests installed equipment, ensuring it is in proper working order prior to departure from installation site.

· Provides a thorough explanation of equipment, its capabilities and operation to the customer; responds to all questions in a courteous and knowledgeable manner.

· Accurately completes all necessary paperwork including, but not limited to, work orders, service orders, time logs and emergency information schedules.

· Maintains inventory control of assigned equipment to ensure adequate stock levels; participates in form inventory process on a regularly scheduled basis.

· Maintains control of all assigned company property and ensures that equipment is maintained, in safe operating condition, at all times.

· Ensures that all company safety policies and guidelines are followed to promote a safe workplace.

· Safely operates assigned company vehicle and ensures that it is maintained according to manufacturer’s specifications.

· Keeps assigned company vehicle clean and organized.

· Exhibits appearance and conduct in accordance with established company standards to present a professional image to customers and the general public; maintains the highest degree of decency, honesty and integrity as a guest in a customer’s business.

· When on call, ensures availability by phone or pager contact, at all times, for service calls.

· Must maintain a clean driving record.

· Must have the desire and ability to travel out of town as may be needed (possibly 20% - 85% anticipated) and to be available to management by various modes of communication.

· Performs other related duties as assigned by management.

*The company reserves the right to add or change duties at any time. This job description is not designed to cover every job requirement.

Supervisory Responsibilities

· There are no supervisory responsibilities with this job.

Job Qualifications

· High School diploma, GED or equivalent.

· Must be competent in the English language.

· Must hold or obtain and maintain a TCEQ WTS Class III License.

· Must hold and maintain a valid Texas driver’s license with a clean driving record.

· Must reside in the assigned service area.

· Commitment to excellence and high standards.

· Ability to manage priorities and workflow.

· Versatility, flexibility and a willingness to work within constantly changing priorities with enthusiasm.

· Ability to work independently with minimal supervision.

· Excellent customer service skills.

· Ability to understand and follow written and verbal instructions.

· Ability to understand any, and all, safety requirements and cautions.

· Ability to perform the physical labor necessary.

· Professional appearance and demeanor.

· Ability to effectively present information and respond to questions.

· Ability to effectively communicate with people at all levels and from various backgrounds.

Competencies

· Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds company values.

· Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitment; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

· Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

· Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills.

· Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

· Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Physical Demands / Work Environment

· Frequently required to stand.

· Frequently required to walk.

· Frequently required to sit.

· Continually required to utilize hand and finger dexterity.

· Frequently required to climb, balance, bend, stoop, kneel or crawl.

· Frequently required to talk or hear.

· Continually required to utilize visual acuity to operate equipment, read technical information and/or use a keyboard.

· Frequently required to lift items up to 50 to 70 pounds.

· Occasionally required to lift/push/carry items up to 100 pounds.

· Occasionally required to climb stairs and ladders (up to 20’ ladders and potentially higher with safety gear).

· Frequently required to wear PPE such as safety footwear, protective eyewear, hearing protection, respirators, etc.

· Frequently required to work with a variety of hand and power tools.

· Frequently required to sit in a vehicle for long periods of time while traveling, either as driver or passenger.

· Occasionally exposed to wet and/or humid conditions (non-weather).

· Frequently required to work near moving mechanical parts.

· Occasionally required to work in high, precarious places.

· Occasionally exposed to outside weather conditions.

· Occasionally exposed to extreme heat or cold (non-weather).

Required Equipment / Tools

· Safety footwear

· Uniform

· PPE (Personal Protective Equipment) for safety according to the working conditions

· Hand tools: list available on request

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Work Location: Multiple locations