Responsibilities:

• Assist with event planning and coordination, including scheduling, logistics, and vendor management
• Provide excellent customer support by responding to inquiries and resolving issues in a timely manner
• Coordinate projects by creating and maintaining project schedules, tracking progress, and communicating updates to stakeholders
• File and transcribe documents accurately and efficiently
• Perform general clerical duties such as data entry, photocopying, and scanning
• Utilize QuickBooks to manage financial transactions and maintain accurate records
• Maintain an organized and tidy office environment

Responsibilities:

• Perform data entry for all new intakes into the system.
• Receive and prepare payments.
• Assemble classroom area as needed
• Assist with all DUI enrollment process.
• Retrieve TML (driver history, county arrest)
• Update and print class rosters daily.
• Post class attendance as required.
• Perform all necessary tracking for DUI school participants.
• Check clients for priors.
• Respond to customer service emails.
• Assist in answering the phones and routing calls appropriately.
• Sort and distribute incoming mail as needed.
• Score all DRI tests records as needed.
• Collect & Conduct UA'S as needed
• Balance daily payments and prepare deposit slips when needed.
• Print DUI School/DWLS Program Certificates to all applicable clients.
• Assist with coverage all other Operations position at all locations.
• Miscellaneous duties as determined by Program Manager

Requirements:

High School Diploma or equivalent required. Computer skills, customer service experience and/or cashier experience a plus. Must possess excellent organizational and verbal communication skills.

Bilingual (English / Spanish)

Job Type: Part-time

Pay: $14.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Morning shift

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Commute:

• Miami, FL (Required)

Ability to Relocate:

• Miami, FL: Relocate before starting work (Required)

Work Location: In person