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To provide efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing. Maximize revenues by collecting payment at time of service and entering accurate and up-to-date billing information (address, insurance coverage, etc.) into the patient accounting system. Assists clinical staff in maintaining accurate medical records.
Major Responsibilities:
1.) Greets and accurately registers patients in EMR system verifying essential billing and demographic information.
2.) Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently.
3.) Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately.
4.) Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails.
5.) Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results; refers complex issues to practice manager or a clinical staff member, as appropriate.
6.) Schedules future appointments and requisitions, laboratory tests, radiology procedures and other special diagnostic tests as needed. May coordinate with appropriate sections of hospital admission and/or outpatient admissions and surgery.
7.) Notifies patient care area when patient has arrived and is ready to be seen. Attends to waiting patients in reception and ensures that they are seen in a timely manner or are promptly notified of unexpected delays.
8.) Accurately identifies type of insurance from card, understands different types of payers, and verifies eligibility if necessary.
9.) Performs other related duties as required.
1.) Reviews encounter forms for accuracy and completeness, checks with physician for missing information.
2.) Enters patient charges into the EMR system according to established policies and procedures.
3.) Batches encounter forms and balances charges.
1.) Ensures the availability of properly prepared patient medical records, daily schedules and related forms. Maintains medical record including loose filing and re-filing of charts daily. Pull and prepares charts for appointments.
2.) Maintains confidentiality around all patient information, both in front of each patient being treated and around other patients in the area.
3.) Releases information from records, only according to corporate policies and procedures.
Education/Experience Required:
Knowledge, Skills & Abilities Required:
Physical Requirements and Working Conditions:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Full Time
$39k-49k (estimate)
04/25/2024
06/24/2024
The job skills required for Patient Services Rep - Full-Time / South Elgin, IL include Customer Service, Scheduling, Patient Care, Billing, Confidentiality, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Rep - Full-Time / South Elgin, IL. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Rep - Full-Time / South Elgin, IL. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Rep - Full-Time / South Elgin, IL positions, which can be used as a reference in future career path planning. As a Patient Services Rep - Full-Time / South Elgin, IL, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Rep - Full-Time / South Elgin, IL. You can explore the career advancement for a Patient Services Rep - Full-Time / South Elgin, IL below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Rep job description and responsibilities
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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They will also need to be able to communicate effectively with patients and understand what they are looking for.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Rep jobs
Patient Service Representatives who do attend college, typically earn either a Business degree or a Health Care Administration degree.
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Have a clear escalation pathway.
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Ability to use positive language.
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Have patience to the customers
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Step 3: View the best colleges and universities for Patient Services Rep.