Data Center Engineer

Project Overview:

-To provide staffing for NT’s Data Center Management Team. Tasks will include day to day data center operations including technical planning, incident response/troubleshooting, on-site coverage, execution of data center changes.

Contractor’s Role:

-Data Center Engineer that will plan and execute deployments with a focus around connectivity, power, and cooling capacities. Will see projects from start to execution which include new installs, decommissioning, physical migrations, and day to day data center operations like inventory, shipping/receiving, etc. Contractor will work within ITSM guidelines for all work within the data centers. Physical on-site coverage in Naperville and Rochelle, IL with a flex schedule (either Tuesday-Saturday or Monday-Friday). Will be part of on-call rotation for off hour incident response.

Qualifications (must haves):

-3 years as a data center engineer

-Expert knowledge in cabling and structured cabling infrastructure

-Experience working within ITSM and change management standards

-Knowledge of data center power and cooling

-Must have great communication skills and provide a professional level of customer service to our clients

Nice to Have:

-Experience with DCIM tools (particularly Device42) and ServiceNow

-Be able to utilize advanced test equipment for layer 1 troubleshooting (i.e. Fluke Versiv, Viavi, OTDR)

-Live within one hour of each data center location

-RCDD

Top 3-5 IT Skillsets/Experience:

-Experience planning deployments and physical cabling migrations within a larger/corporate data center

-Low voltage cabling standards and troubleshooting

-Basic understanding of core data center network technologies and topologies

-Operating within change management standards (particularly Service Requests, Incidents, and Changes)

-Project planning with minimal guidance, operates mostly independently

Tasks & Responsibilities:

• Troubleshooting of cabling, power, and cooling of devices within an enterprise data center

• Create and follow documentation and processes that are used in preparation, installation and cabling of systems

• Validate installations which lead to successful outcomes

• Interface with vendors and contractors directly and via ticketing systems

• Pack/unpack servers, hardware, and other related equipment

• Create innovative solutions to help streamline current processes

• Work with relevant groups to ensure all equipment is received and documented in a timely manner

• Manage and execute on projects independently; ownership of project work for internal applications and infrastructure towers

• Be part of an on-call schedule, be able to drive to site if need arises to assist in repair/troubleshooting within the SLA

• Oversee weekend work regularly

• Ability to be flexible with schedule for unplanned off-hour incidents and emergency changes

• Build bill of materials, work with vendors and procurement to purchase hardware

• Design and execute solutions for data center hardware and systems

• Coordinate with facility management on maintenance of critical systems (UPS, generator, cooling, etc.)

• Conduct and attend engineering meetings

Location/Schedule

• Schedule will be fluid based on which data center requires more work at the a particular cycle.

• Be part of on-call rotation and be able to come to either site for high priority incidents as needed