4 Production Support Lead - L3 Jobs in Irving, TX
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Advocate Aurora Health is Hiring a Production Support Lead - L3 Near Irving, TX
Details & Criteria
Delivery Role: Production Support Lead - L3
Role Description:
Responsibilities:
- Responsible for platform stability, proactive job monitoring, issue management & resolution, triage, reporting and timely escalation.
- Responsible for triage in production following the release management & code deployment process.
- The ideal candidate must be highly self-motivated, proactive, attention to detail, good documentation & communication skills to interact with partners and other Prod Support teams L1, L2 and Application and Business stakeholders as required.
- Serve as hands on Subject Matter Expert and support issues resolution (Priority 1, 2 & 3).
- Ensure Systems and applications meet/exceed performance, fault tolerance and availability metrics.
- Application Release and Deployment Support. Production Ticket/Issue Triage.
- Hands on experience with L1 / L2 / L3 support work load.
- Write scripts to automate mundane daily BAU tasks
Skills:
- Must have 7 years of experience and technical understanding of software design and experience in Java, REST, SOAP, SQL, Databases like Oracle, APM tools like App Dynamics, ELK, Kibana.
Certificates: NA
Languages: English
Is Security Clearance Needed ?: No
Job Summary
Full Time
Hospital
$80k-105k (estimate)
10/04/2023
04/30/2024
advocatehealth.com
DOWNERS GROVE, IL
>50,000
2017
JIM SKOGSBERGH
$10B - $50B
Hospital
Related Companies
About Advocate Aurora Health
Advocate Health Care is proud to be a part of Advocate Aurora Health, the 11th largest not-for-profit, integrated health system in the United States and a leading employer in the Midwest with more than 75,000 employees, including more than 22,000 nurses and the regions largest employed medical staff and home health organization. A national leader in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Aurora serves nearly 3 million patients annually in Illinois and Wisconsin across more than 500 sites of care. Advocate Aurora is engaged in hundreds of clinic...al trials and research studies, and is nationally recognized for its expertise in cardiology, neurosciences, oncology and pediatrics. The organization contributed nearly $2.2 billion in charitable care and services to its communities in 2019. To learn more, visit advocateaurorahealth.org. Looking for employment at Advocate? Visit our careers page at http://jobs.advocatehealth.com/ Read our social media community engagement guidelines: aah.org/social
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