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Guest Services Associate
About Puttshack:
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.
Our Purpose: To bring everyone in to play.
Our Vision: To be the universal answer to the question 'Where should we get together?'
Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.
Our Values:
Location: Home Office, Chicago
Reports to: Operations Support Manager
Position Summary:
As a Guest Services Associate, you will play a crucial role in ensuring that every guest's visit to one of our venues is enjoyable and memorable. In many cases you will be the first point of contact for our guests and will assist them with any inquiries they may have. Associates on the Guest Services Team will also be charged with supporting the Guest Experience through being able to modify guest bookings, assist with event inquires, guest recovery, and engage with guests on social media.
Position Responsibilities may include, but not limited to:
Required Skills and Experience:
Preferred Skills and Experience:
Physical Requirements:
What's in it for you:
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.
Part Time
$38k-49k (estimate)
05/02/2024
07/01/2024
The job skills required for Guest Services Associate include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Associate positions, which can be used as a reference in future career path planning. As a Guest Services Associate, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Associate. You can explore the career advancement for a Guest Services Associate below and select your interested title to get hiring information.
If you are interested in becoming a Guest Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Services Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Services Associate job description and responsibilities
An associate guest service also manages membership application requests and evaluates eligibility.
02/18/2022: Worcester, MA
Monitor and operate various PBX equipment's and manage all calls and schedule all wakeup calls and provide services to guests as per requirement.
12/29/2021: Sacramento, CA
Manage all special requests and monitor all guest special requests and provide wake up calls to all guests.
02/10/2022: New Brunswick, NJ
Administer all reservations for guests and forecasts requirements and handle various cancellation requests of guests.
03/03/2022: Santa Cruz, CA
Customer Service Associates perform a variety of support tasks to offer exceptional service to customers.
01/05/2022: Toledo, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Services Associate jobs
View more details on Guest Services Associate salaries across the United States.
03/25/2022: Jacksonville, FL
Guest services associate are hospitality specialists who typically work at hotels.
02/18/2022: Savannah, GA
See the full list of Guest Services Associate skills.
03/03/2022: Poughkeepsie, NY
According to resumes from both Guest Services Associates and Service Agents, some of the skills necessary to complete the responsibilities of each role are similar.
02/25/2022: Dayton, OH
Helping employees understand different services and products they are unfamiliar with.
02/19/2022: Springfield, OH
Step 3: View the best colleges and universities for Guest Services Associate.