Education and Work Experience:

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Experience in hospital transfer coordination in acute hospital: Preferred

Facility Specific License/Certifications:

• Hospital Fire and Life Safety (HLFS): Required

Essential Functions:

• Performs telephonic patient coordination, discharge follow-up with physicians and patients and disease management programs. Coordinates with other clinics and hospitals assisting with physician consultation, transfer and coordination of patient ground/air transport. Collaborates frequently with Emergency Room (ER), and Post-Anesthesia Care Unit (PACU) and bed boards to keep abreast of possible admissions/transfers.
• Collaborates with the Bed Assignment/Staffing Group, Patient Placement Coordinator or Administrative Supervisor per shift to determine census and acuity. Collaborates to resolve bed availability challenges. Receives the admission orders and ensures that orders are sent to the appropriate nursing unit.
• Documents coordinator and patient interactions in electronic or hardcopy chart in a manner consistent with hospital standards. Creates reports from patient data such as volumes and outcomes.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.