Job Title: Patient Access Representative
Job Summary: Reports to the Patient Access Supervisor, Manager and/or Director is responsible for registering patients, obtaining demographic data, and identifying payment source on patient registrations. Assist patient(S) in collecting payments for services rendered and ensuring that the patient is aware of their financial responsibility. Responsibilities include coverage as required in the PBX/Communications Department. To follow regulatory agency requirements-to include Title 22, EMTALA, and HIPAA guidelines.
Essential Job Duties:

• Identify anyone presenting for care or services.
• Collect and input accurate demographic data.
• Complete understanding of how to Admit, Discharge, and Transfer patient through the ADT system.
• Verify insurance and identify the proper insurance plan codes to ensure accurate and prompt payment.
• Obtain any necessary authorizations for services provided
• Collect co-payments and deductibles from patient accounts
• Able to perform and answer and transfer all hospital incoming calls to the appropriate departments with courtesy and patience.

Education/Experience:

• High school graduate or job-related work experience equivalent.
• Two years hospital admitting experience preferred.

Licensure/Certifications:

• BCLS Certification Required
• AB508 Training Required when working in Emergency Department

Skills & Requirements Qualifications