Education and Work Experience:

• High School Education/GED or equivalent: Required
• One year working in a medical office environment: Preferred
• Experience with Homecare Homebase: Preferred

Essential Functions:

• Maintains the medical records of the agency. Participates in agency back office daily operations as assigned by the Office Manager. Retrieves, sorts, scans, and assembles any paper or electronic medical records into proper chart order. Ensures that records are continuously updated, and that required documents are provided, signed, and dated according to agency procedures.
• Calls hospitals and facilities to locate and confirm information, including but not limited to: patient, hospital, hospital reason, admission date, discharge date, room number and additional notes as applicable.
• Answers and evaluates needs and importance of calls related to patients and potential referrals. Assists clinicians with appropriate disposition of calls to the agency. Logs all collected patient information and emails to clinicians and office staff.
• Reviews reports in Homecare Homebase and faxes to physicians to obtain signatures as needed. Tracks missing/late documentation. Files incoming documents daily. Maintains a control procedure for active patient files. Maintains a tracking system to ensure clinical records are current according to policies, procedures, and regulatory and accreditation requirements.
• Utilizes Homecare Homebase for workflow processing of records received, sent for signature, returned to the agency, and scanned.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.