All the benefits and perks you need for you and your family:

• Benefits from Day One

• PTO from Day One

• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

• Sign-on Bonus*

• Relocation Bonus*

• Nursing or BU specific benefits and perks

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Monday - Friday, 8am-5pm

The community you’ll be caring for:

• Winter Park Memorial Hospital has continuously served the residents of Winter Park and its surrounding communities for more than 50 years

• Chartered in 1951, the hospital has grown from the visionary efforts of a handful of Winter Park residents and community leaders, to a 307-bed acute care facility that is a model of community health and wellness

• Over the years the hospital has continually expanded to meet the needs of the community, adding an upscale obstetrics and Level II Neonatal Intensive Care Unit at The Dr. P. Phillips Baby Place, cancer care at the AdventHealth Cancer Institute, Winter Park, and state-of-the-art surgery, recovery and rehabilitation at the AdventHealth Orthopaedic Institute

The role you’ll contribute:

The value you’ll bring to the team:

• Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork.
• Performance: Supervises daily operation of assigned area including oversight of staff performance, exam quality, positive patient experience (patient throughput with on-time starts) and all other matters pertaining to patient care in Imaging. Utilizes knowledge of assigned modalities, product lines, equipment and policy and procedures relating to the supervision of Imaging Services.Provides encouragement, education, support and training to motivate staff in meeting departmental and compliance standards. Supports team, answering process questions and addressing employee and patient concerns. With input from modality lead, and as assigned, completes staff performance reviews, job competencies and educational assessments. For areas with onsite Intake/Support Teams, ensures the team is performing accurate scheduling, verification of benefits, pre-authorization and pre-certification of Imaging exams.
• Workflow: Develops staff schedules, coordinates coverage for scheduled days off and call-outs. Assists in departments when busy, relieving staff for lunches/breaks, and performs Imaging exams (for the modality in which they hold a license or specialty examination) when needed. Provides troubleshooting/problem solving and makes decisions for assigned work area. Provides superior customer service to patients, physicians’ offices and fellow employees at all times. Informs technologists and patients of any delays striving to ensure on-time start of exams. Utilizes patient service recovery resources when appropriate.
• Financial: Performs time and attendance adjustments, monitors overtime, absenteeism and tardiness. Flexes staffing on a daily basis to meet labor standards. Tracks productivity and holds staff accountable for meeting goals. Orders office/clinical supplies ensuring adequate par levels and reducing controllable expenses to meet budget.
• Communication: Attempts to resolve patient issues delivering excellent customer service before escalating to manager. Provides constructive and instructive feedback to staff in a positive manner. Represents Imaging in mandatory meetings/committees disseminating information to staff as requested by leadership. Regularly meets with staff, physicians and leadership to ensure service levels are maintained.