All the benefits and perks you need for you and your family:

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: ER registration 7p-7a, rotating weekends

Location:AdventHealth Ocala1500 SW 1st Ave Ocala, Florida 34471

The community you’ll be caring for: Top Reasons to Work at AdventHealth Ocala

• Horse Capital of the World – Home to the World Equestrian Center

• Affordable cost of living

• Destination for outdoor enthusiast (golf, kayaking, horseback riding, nature trails)

• Vibrant downtown area with award winning establishments

• Family friendly with many parks and recreations

• Driving distance to Gainesville, St. Augustine, Orlando, Tampa, Sarasota

• Part of the community since 1898, providing healthcare to Marion County for over 120 years

• AdventHealth Hospital Ocala offers a broad spectrum of services, with programs that are nationally recognized and accredited

• Spectacular springs throughout the county

The role you’ll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you’ll bring to the team:

• Proactively seeks assistance to improve any responsibilities assigned to their role

• Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience

• Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area

• Meets and exceeds productivity standards determined by department leadership

• Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime

The expertise and experiences you’ll need to succeed:

• Associate’s degree

• One year of relevant healthcare experience

• Prior collections experience

• One year of customer service experience

• One year of direct Patient Access experience