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Consumer Experience Specialist I | AdventHealth
Location Address:600 Courtland St, Orlando, FL 32804
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Job Summary:
The frontline Representative is responsible for fielding and resolving inquiries via phone, chat, and other potential contact methods within the centralized Consumer Experience Center (CxC). Expectations of this role include providing exceptional customer service, striving to anticipate and meet the needs of AdventHealth consumers, treating all consumers and colleagues with dignity and respect, and working collaboratively with colleagues to achieve quality and performance standards. The frontline Representative reports to the department Supervisor and maintains a working knowledge of AdventHealth service offerings, service workflows, and contact center technologies necessary to perform all job functions.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.Full Time
Ambulatory Healthcare Services
$38k-50k (estimate)
03/07/2023
06/14/2024
adventhealth.com
TAMPA, FL
>50,000
1981
WILLIAM O DEWEESE
$10B - $50B
Ambulatory Healthcare Services