Job Role: Netcracker CPQ Lead

Job Location: St. Louis, MO

Tax Term: W2

Duration: 12 Months Extendable

Job Description

Technical Lead responsibilities:

• Lead end-to-end architectural design and delivery of Salesforce solutions, with a focus on seamless integration with CPQ systems.
• Collaborate closely with clients to understand their business objectives and requirements and translate them into scalable and sustainable architecture designs.
• Develop and maintain application roadmaps, standards, and delivery guidelines, ensuring alignment with industry best practices and emerging technologies.
• Conduct strategic planning sessions and architecture reviews to ensure that Salesforce solutions meet enterprise-level client needs and align with business objectives.
• Provide expertise and guidance on Salesforce and CPQ integration strategies, including recommending best practices and identifying opportunities for improvement.
• Design and implement complex data models, ensuring data integrity and scalability through regular architecture reviews and optimization of Salesforce-CPQ data interactions.
• Maintain strong relationships with client sponsors and leadership to ensure customer satisfaction, address questions, and serve as a trusted advisor for engagement.
• Collaborate with cross-functional teams, including developers, analysts, and project managers, to ensure successful implementation and delivery of Salesforce solutions.

Delivery Lead responsibilities:

• Collaborate closely with the Technical Lead to understand project goals, objectives, and technical requirements, ensuring alignment with overall business objectives.
• Act as a liaison between cross-functional teams, including development, sales, marketing, and operations, to facilitate effective communication and collaboration.
• Assist in the development and maintenance of project plans, timelines, and budgets, ensuring adherence to milestones and deliverables.
• Identify and mitigate risks and issues that may impact project delivery, working proactively to find solutions and minimize disruptions.
• Support the Technical Lead in resource management, including allocation of team members and external resources, to optimize project efficiency and effectiveness.
• Provide regular updates and reports on project status, progress, and key metrics to stakeholders and senior management.
• Foster a culture of continuous improvement and innovation within the project team, seeking opportunities to enhance processes, tools, and methodologies.
• Serve as a mentor and advisor to team members, providing guidance and support in navigating technical challenges and achieving project objectives.
• Maintain strong relationships with clients and stakeholders, ensuring their needs are understood and addressed throughout the project lifecycle.

Technical Analyst responsibilities:

• Collaborate with stakeholders, including clients, architects, developers, and project managers, to gather and document business requirements for Salesforce CRM and CPQ integration projects.
• Create detailed wireframes, mockups, and prototypes to visually represent system functionality and user interface design, ensuring alignment with business objectives and user needs.
• Document business processes, workflows, and system requirements in clear and concise manner, ensuring accuracy and completeness.
• Work closely with the End-to-End Architect to translate business requirements into technical specifications and solution designs, providing input and feedback as needed.
• Assist in the configuration and customization of Salesforce CRM and CPQ systems, including data mapping, field creation, workflow automation, and user permissions setup.
• Conduct system demos and user acceptance testing (UAT) sessions to showcase system functionality and gather feedback from stakeholders, ensuring alignment with requirements and expectations.
• Collaborate with developers to troubleshoot issues, resolve defects, and ensure the successful implementation of system enhancements and customizations.