17 call center representative Jobs in washington, dc
Talkishco is Hiring a Call Center Representative Near Washington, DC
Job Description
We are looking for an experienced Call Center Representative to join the Talkishco team in Washington, DC. This is an exciting opportunity for an outgoing individual who loves connecting with people and providing outstanding customer service. As a Call Center Representative, you will have the chance to make a difference in the lives of our customers, resolve customer inquiries, and build relationships with our customers.
Compensation:$58,600
Responsibilities:- Receive inbound customer calls, inquiries, and orders while providing excellent customer service.
- Respond to customer inquiries, including troubleshooting and resolving customer complaints.
- Confirm customer orders, provide order updates, and resolve any issues.
- Maintain an accurate database of customer records and contact information.
- Utilize customer feedback to improve and optimize customer service operations.
- High school diploma or equivalent.
- Strong problem-solving and decision-making abilities.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Proficient in using CRM systems and customer support software.
- Ability to work in a team-based environment, collaborating with colleagues to achieve shared goals.
Talkishco was founded by a team of experienced sales professionals who recognized the need for high-quality sales solutions for businesses. Our team consists of highly skilled sales professionals who are passionate about helping others reach sales objectives.
At Talkishco, we offer a range of sales solutions to businesses, including lead generation, sales training, and CRM implementation. We believe in taking a data-driven approach to sales solutions and using data to identify areas for improvement and make data-driven decisions to optimize our approach. Our experienced team works collaboratively to develop customized strategies.
Job Summary
Full Time
$46k-59k (estimate)
05/01/2024
05/16/2024
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
