Advancing Communities Everywhere's Community Patient Care Advocate is an integral part of our companies Marketing & Communications and Clinical Departments. You will have the opportunity to network with clients, advocate for client's mental health stability and safety, and interact with community partners and other patient care advocates. You will link clients to appropriate Clinical services that Advancing Communities Everywhere offers , as well as additional MH and Community Resources. You will also act as a liaison between ACE, our Clients, and the community.

Responsibilities of the Community Liaison:

1. Work extensively with Community Agencies, Liaisons, Patient Care Advocates, and Care Coordinators, Managed Care representatives in accessing resources and linking clients to appropriate services.

2. Foster positive relationships between prisons, community service, home, and individuals in the surrounding communities

3. Referral of clients and families throughout the Community for Wrap around service participation

4. Collaborate with community organizations to meet the needs of ACE and clients

5. Interact with our staff and clients to ensure consistent communication

6. Quality Assurance of Clients/QMHP

7. Assist with company Marketing and Relations campaigns

8. Office Based, 40 Hour work week

Requirements of the Community Outreach Liaison:

1. A Bachelor’s Degree or Higher level of education to include but not limited to Social Work, Counseling, Psychology, Nursing, Human Services, Marketing, Advertising, Project Management, etc is preferred but not required.

2. 1-2 years experience with Event Marketing, Customer Service, Call Center, Community Non- Profit Engagement and Public Relations or related professions.

3. 1-2 years experience in Community-Based Services including but not limited to Crisis Stabilization, Mental Health Skill Building, Intensive In-Home, ABA, SA/ARTS, Outpatient, etc.

4. Strong written and communication skills, and Detail Orientation are required

5. Able to work in a fast-paced environment with diverse groups of people.'
'
Work Remotely

• No

Salary & Compensation:

• $20.00 per hour
• Monday - Friday, 8:00 am - 4:30pm and 10:00 am - 6:30pm
• Monthly Bonus Pay Opportunities
• Full-Time, Benefits to include, Medical, Dental, Vision, $25,000 Life Insurance, PTO, Sick Day Paid Time, Mental Health Paid Time, 401 K Matching, and Pension Savings

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Addiction Medicine
• Home Health
• Public Health
• Urgent Care

Schedule:

• 8 hour shift

Application Question(s):

• How many years of experience do you have working in the Community Based Mental Health Profession and Crisis services?
• Do you understand that this position involves communicating with individuals or persons who may struggle with a serious mental health illness or have dealt with severe trauma, and it may be triggering/upsetting?
• How many years of experience do you have working with Marketing and Public Relations or working in a Call Center setting?
• Do you currently live in Richmond, Virginia, or the surrounding areas?

Education:

• Bachelor's (Preferred)

Work Location: In person