Advanced Stimulation Technologies, Inc.

Dispatcher

Department: Operations

Job Status: Full Time

FLSA Status: Non-Exempt

Reports To: Dispatch Supervisor

Job Type: Regular

Amount of Travel Required: None

Work Schedule: On call- Rotating

Positions Supervised: None

Position Summary: This position is responsible for coordinating the logistics of drivers and/or field personnel in order to meet customer needs for well servicing. Demonstrates safe work habits and is able to follow instructions and works well as a team.

Essential Functions

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Answer incoming phone calls after business hours and/or when there is no receptionist to answer the phone. Messages should be written down on a log sheet, stating date, time, name of caller, phone number of caller, message or reason for the call. Ensure all messages are delivered, whether by spoken word, written note or e-mail.
• Communicate with other dispatchers at the beginning of their shift; informing them of updates, changes and/or other information needed to successfully carry out their duties during their shifts.
• Dispatch workers, work crews, equipment, or service vehicles to appropriate locations, as directed by Operations Manager using telephone or e-mail.
• Communicates information to crew and field personnel.
• Advise personnel about traffic problems, such as accidents, congestion, weather conditions, or other hazards.
• Maintain control of DOT driver daily logs; reviewing for errors and reporting back to driver any need for corrections.
• Provide DOT driver daily logs to DOT Regulatory Clerk or Manager for recording into Log Checker System.
• Maintain control of Truck Books and distribute keys to drivers.
• Keep record of jobs in progress.
• Receive Job packets from field and forward to Operations Manager.
• Arrange for vendors to set up and move light towers, safety showers, portable potty and/or any other necessary equipment as requested.
• Distribute shipping papers and SDS sheets to drivers.
• Receive Employee PTO forms, distribute to managers.
• Monitor employees as they clock in and out. Keep backup record of time.
• Ensure employees are following AST Facial Hair Policy before allowing clock in.
• Monitor activity in building, shop and yard for purpose of identifying safety or security concerns. Have mental awareness of who is at the facility.
• Maintain security of facility after business hours by checking doors and gate.
• Notify appropriate AST staff of any after hour service issues. (Electricity, Plumbing, A/C and Heating, Phone, Internet etc.)
• Perform other related tasks as assigned.

Position Qualifications

Competency Statement(s)

• Safety Commitment - Strong Commitment to Health, Safety and Environment.
• Good Attendance - Practices good attendance habits and works shift as scheduled.
• Communication - read write & speak English. Employee must demonstrate clear communication skills including ability to read, write and speak English, and to promptly follow verbal and written directions in English.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Reliability - The trait of being dependable and trustworthy.
• Responsible - Ability to be held accountable or answerable for one’s conduct.

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED): Required
• Experience: No prior experience necessary
• Computer Skills: Knowledge in computer skills and standard office applications; MS Office; Outlook, Word, Excel.

Other Requirements:

If the position requires operating a motor vehicle; must have satisfactory driver record, with no DWI or DUI convictions within the past five years or currently charged with a DWI or DUI. Must have less than four moving violations within the last three years.

Physical Demands

• N (Not Applicable) Activity is no applicable to this position
• O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5 hrs/day)
• F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day) C (Constantly) Position requires this activity more that 66% of the time (5.5 hrs/day)

Physical Demands

• Stand: F
• Walk: F
• Sit: O
• Manually Manipulate: F
• Reach Outward: F
• Reach Above Shoulder: O
• Climb: N
• Crawl: N
• Squat or Kneel: O
• Bend: O
• Grasp: F
• Speak: F

Lift/Carry

• 10 lbs or less: O
• 11-20 lbs: O
• 21-50 lbs: O
• 51-100 lbs: N
• Over 100 lbs: N

Push/Pull

• 12 lbs or less: O
• 13-25 lbs: O
• 26-40 lbs: O
• 41-100 lbs: N

Other Physical Requirements

• Ability to wear Personal Protective Equipment (PPE) - as Required
• Able to pass drug and alcohol test

Work Environment

The work environment characteristics described here are respresentative of those an employee encounters while performing the essential functions of the job. The noise level in the work environment is usually moderate. The employee will routinely operate typical business office equipment, including computer hardware. Hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision and the ability to adjust focus. May be exposed to dust, fluctuation in inside temperatures and electro-magnetic radiation as in a computer screen. Employee must possess the ability to sit for prolonged periods of time and stand, walk and communicate as necessary.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. The company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Night shift
• On call
• Weekends as needed

Experience:

• Dispatching: 1 year (Preferred)
• Microsoft Excel: 1 year (Required)

Work Location: In person