Dedicated to serving northeast Oklahoma’s bone, joint, and muscle needs, our specialty-trained doctors at Advanced Orthopedics of Oklahoma deliver the expert, compassionate care needed to heal, recover, and advance.

We proudly offer the highest level of comprehensive care for a variety of musculoskeletal concerns, from chronic pain to acute injuries, to area residents throughout Tulsa, Claremore, Bixby, McAlester, and the surrounding areas.

Job Summary: Works up insurance benefits for all upcoming surgeries and some injections for all providers. Sends deposit required out to patients and follows up before services received to verify payment and collect payments.

Essential Functions and Responsibilities:

• Requires high level of organizational skills, excellent documentation, and communication skills.
• Comfortable calling patients and asking for payments for upcoming services.
• Comfortable calling patients to get updated insurance information when needed.
• Corresponds with surgery scheduler when deposits are not paid.
• Verifies eligibility and benefits with each insurance and determines what if any deposit will be due before services received.
• Works out of three systems, eCW, Surgimate and Rivet to make notations as needed and completes task in each system.
• Gets up and down to gather information from faxes.
• Works cooperatively with others to increase accuracy and efficiency.
• Assists other departments as requested by supervisor.
• Attends meetings as required.
• Maintains strictest confidentiality.
• Performs other duties as assigned.

Education:

• High school diploma or GED required.

Work Experience:

• Minimum of two (2) years of experience with insurance benefits.

Licensure, Registration and/or Certification: None.

Knowledge, Skills, and Abilities:

• Requires high level of organizational skills, excellent documentation, and communication skills.
• Knowledge of medical terminology.
• Knowledge of insurance plans and criteria.
• Ability to work in a professional and courteous manner.
• Strong computer skills.
• Ability to multitask and prioritize work.
• Ability to examine documents for accuracy and completeness.
• Ability to perform all tasks efficiently and accurately.
• Ability to read, understand, and follow oral and written instructions.
• Ability to communicate clearly and concisely.
• Ability to establish and maintain effective working relationships with physicians and staff.

Supervisory Responsibilities: None

Working Conditions:

• Work is performed in a medical office setting.
• May be exposed to communicable diseases, toxic substances, ionizing radiation, medical preparations, biohazards, bodily fluids and other conditions common to a clinic setting.
• Involves frequent contact with staff and the public.
• Contact involves dealing with sick persons.
• Interaction with others may be constant and interruptive.
• Work may be stressful at times.
• May involve dealing with angry or upset individuals.
• May periodically work outside of normal work hours.

Physical Requirements:

• Requires sitting for long periods of time, standing,
• Requires viewing computer screen and typing for long periods.
• Requires normal physical strength to exert up to 30 pounds of force occasionally and or up to 10 pounds of force frequently to move objects.
• Requires normal physical agility, which includes stooping, bending, and stretching to access files and supplies.
• Requires normal concentration regarding complexity and timeliness of decision making.
• Requires normal memory, taking into consideration the amount and type of information involved.
• Average visual acuity necessary to prepare or review documents or operate equipment.
• Ability to speak, frequently conveying detailed or important information or ideas accurately.
• Ability to hear normal speech, both in person and on the telephone.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Weekly day range:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• medical insurance: 2 years (Required)

Work Location: In person